Contract Operations Lead - Transport & Fleet

Coastal Transport Services; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary package plus 12% +

Fully maintained company vehicle and 2

Company mobile phone and laptop

Onboarding and professional dev

Brand-new contract with fleet support

Supportive leadership team

Long-term career progression

Job summary

Coastal Transport Services in NSW seeks an experienced Contract Supervisor to lead a brand-new transport contract. You will oversee daily operations across Sydney and Newcastle, allocate 19 vehicles, mentor drivers, and drive safety, efficiency and customer satisfaction.

You will ensure compliance with CoR and NHVR requirements, maintain strong client relations, and report on KPIs while collaborating with the operations team to grow the contract and improve performance.

Qualifications

• Extensive experience in transport and logistics essential.
• Supervisory/operations/fleet management experience.
• Strong knowledge of transport legislation, CoR and NHVR requirements.
• Experience managing drivers and daily scheduling.
• Leadership, communication and people management skills.
• Calm under pressure and decisive operational decisions.
• Proactive, solutions-focused problem solving.
• Excellent organisational and time management skills.
• Current driver’s licence; HC preferred or willingness to obtain.

Responsibilities

• Oversee day-to-day operations of a transport contract across multiple sites (Sydney + Newcastle).
• Manage daily allocation and scheduling of 19 vehicles.
• Lead, support and mentor drivers to maintain high performance.
• Ensure transport activities are compliant with CoR/NHVR and safety policies.
• Build and maintain relationships with customers, drivers and stakeholders.
• Monitor performance, resolve issues, and drive continuous improvement.
• Coordinate vehicle servicing, maintenance and defect reporting.
• Manage driver attendance, leave, and staffing requirements.
• Ensure accurate transport documentation and reporting.
• Investigate incidents and service issues, implementing corrective actions.
• Monitor KPIs and contract performance; identify efficiency/safety gains.
• Work with operations manager to deliver and grow the contract.

Skills

Transport operations

Supervisory leadership

CoR knowledge

NHVR compliance

Driver management

Fleet operations

Scheduling

Problem solving

Communication

Safety focus

Tools

Transport management systems

Microsoft Office

Job description

Coastal Transport Services in NSW seeks an experienced Contract Supervisor to lead a brand-new transport contract. You will oversee daily operations across Sydney and Newcastle, allocate 19 vehicles, mentor drivers, and drive safety, efficiency and customer satisfaction.

You will ensure compliance with CoR and NHVR requirements, maintain strong client relations, and report on KPIs while collaborating with the operations team to grow the contract and improve performance.