Lead Service Designer Melbourne Hybrid Work

Seers-Digital; Canberra; On-site; AUD 120,000 - 180,000; Full time

Job summary

Seers Digital in Canberra is seeking a Senior Dynamics 365 and Power Platform Specialist to design, deliver and support enterprise solutions for government and enterprise clients.

This hands-on role blends development, integration, platform administration and technical leadership, working with stakeholders to create secure, scalable solutions and strengthen governance.

You will mentor colleagues, contribute to architecture standards and help grow internal capability.

Qualifications

• Dynamics 365 configuration, customisation and development including Customer Service.
• Power Apps, Power Automate and Dataverse with design, automation, data modelling and security.
• Power Platform environment management and security administration.
• Enterprise integrations using APIs and REST services.
• Troubleshooting complex application, integration and performance issues.
• Technical leadership, mentoring and stakeholder engagement.

Responsibilities

• Design and deliver Dynamics 365 apps including Customer Service and Power Apps with scalable Dataverse models.
• Develop APIs and connectors across Dynamics 365, Power Platform, M365 and Azure.
• Manage environments, monitor performance, resolve incidents, and deliver releases.
• Provide architectural guidance and establish reusable components.
• Strengthen governance with DLP policies and solution registration.
• Improve delivery with ALM, source control and CI/CD processes.
• Build team capability by mentoring and documenting work.
• Partner with stakeholders to translate needs and communicate risks.
• Ensure solutions meet security, privacy, accessibility and records standards.

Skills

Dynamics 365 configuration & dev

Power Apps & Power Automate

Dataverse data modelling

APIs & REST services

Technical leadership

Stakeholder engagement

Tools

Azure Functions

Azure DevOps

SharePoint Online

Power BI

Job description

Senior technical specialist Power Platform and Dynamics

Canberra Bc, Australian Capital Territory 2610, Australia

Full-time Permanent Mid-level Senior

Posted 16 Oct 2026

Description

Senior Dynamics 365 & Power Platform Specialist

Seers Digital | Build solutions that make a difference

Join an Australian IT consulting firm delivering digital transformation for government and enterprise clients. Work on meaningful projects, provide technical leadership and help teams get the best from Microsoft Dynamics 365 and Power Platform.

About Seers Digital

At Seers Digital, we combine technical expertise with a people-first approach. Our work spans government, banking and finance, utilities and other enterprise sectors, delivering business applications, automation and AI solutions.

We value open communication, trusted relationships and high standards. You’ll have the opportunity to contribute your ideas, work closely with experienced colleagues and develop your career with support from our leadership team.

The opportunity

We’re seeking experienced Senior Dynamics 365 and Power Platform Specialists to design, deliver and support enterprise solutions for a government client.

This is a hands‑on role combining development, integration, platform administration and technical leadership. You’ll work with business stakeholders and delivery teams to create secure, scalable and maintainable solutions while strengthening platform governance and internal capability.

What you’ll do

• Design and deliver solutions: Build and configure Dynamics 365 applications, including Customer Service, alongside model-driven and canvas Power Apps, Power Automate workflows and scalable Dataverse data and security models.
• Connect enterprise systems: Develop APIs, custom connectors and integrations across Dynamics 365, Power Platform, Microsoft 365, Azure and other business systems.
• Maintain reliable platforms: Manage environments, monitor performance and availability, resolve complex incidents and defects, and deliver releases, upgrades and platform updates.
• Provide technical leadership: Guide architecture, design standards and solution quality. Establish reusable components and sound engineering practices.
• Strengthen governance: Support environment strategy, Data Loss Prevention policies, connector governance, solution registration and sustainable citizen development practices.
• Improve delivery practices: Implement application lifecycle management, source control, release management and CI/CD processes.
• Build team capability: Mentor colleagues, share knowledge and maintain technical and operational documentation.
• Partner with stakeholders: Translate business needs into practical solutions, provide estimates and recommendations, and communicate technical risks clearly.
• Meet organisational requirements: Ensure solutions align with security, privacy, accessibility, records management and architecture standards.

What you’ll bring

Demonstrated experience in:

• Dynamics 365 configuration, customisation and development, including Dynamics 365 Customer Service.
• Power Apps, Power Automate and Dataverse, including application design, automation, data modelling and security.
• Power Platform environment management and Dynamics 365 and Power Platform security administration.
• Enterprise integrations using APIs and REST services.
• Troubleshooting complex application, integration and performance issues.
• Technical leadership, mentoring and effective engagement with business and technical stakeholders.

Highly regarded

Experience with Azure Functions, Logic Apps, Azure API Management, Azure DevOps, Power BI, SharePoint Online, Microsoft Graph, Power Apps Component Framework (PCF), Power Platform Centre of Excellence (CoE), or Australian Government ICT environments.

Why join Seers Digital?

• Work on meaningful government and enterprise projects.
• Join a collaborative team that values your expertise and ideas.
• Enjoy autonomy and trust, with supportive leadership.
• Develop your career through challenging work, knowledge sharing and access to experienced technical specialists.
• Be part of a people-first culture with open communication and opportunities to connect through team and social events.

Company Overview

At Seers Digital, our culture is built on belonging, collaboration, and impact. We believe the best work happens when people feel empowered to bring their whole selves to work - Own It, Together is at the heart of how we operate. We are committed to continuous learning, always striving to create technology that improves lives and strengthens our communities. Our mission is to be recognised for delivering enterprise outcomes, guided by our bold ambition to run all of Australia’s mission‑critical systems. We value teamwork, focus, and care, knowing that complex challenges are best solved by empowered teams working with purpose. Through thoughtful communication and community investment, we uplift the people, organisations, and businesses that make our work possible.