Lead Plumbing Maintenance Supervisor

O'Brien Plumbing; Central Coast; On-site; AUD 90,000 - 120,000; Full time

Job summary

O'Brien Plumbing Wyong is expanding and seeking a motivated Maintenance Supervisor to join our fast-paced team. You will lead service technicians, manage multiple jobs and strive for outstanding customer experiences.

The ideal candidate has a Certificate IV, at least 5 years plumbing experience, supervisory background, and a strong focus on safety, quality, and profitability. A current driver's license and clear criminal history are required.

Qualifications

• Minimum of 5 years plumbing industry experience.
• Completed Certificate IV including backflow and TMV courses.
• Previous supervisor experience in a trade business.
• Clear criminal history.
• Driver’s license – C class or above.
• Excellent customer service and communication.
• Ability to manage multiple jobs simultaneously.
• Proficiency with IT and cloud-based software systems.

Responsibilities

• Lead and motivate service staff to deliver high-quality work.
• Provide timely quotations and convert opportunities into jobs.
• Monitor budgets and costs on service jobs.
• Participate in weekly management meetings and execute plans.
• Communicate department goals and KPIs to staff.

Skills

Outstanding plumbing skills

Leadership / supervisor experience

Customer service

Communication skills

Problem solving

Time management

IT systems familiarity

Warm personality

Clear criminal history

Education

Certificate IV in Plumbing (Backflow & TMV)

Tools

Cloud-based software systems

Job description

O'Brien Plumbing Wyong is expanding and seeking a motivated Maintenance Supervisor to join our fast-paced team. You will lead service technicians, manage multiple jobs and strive for outstanding customer experiences.

The ideal candidate has a Certificate IV, at least 5 years plumbing experience, supervisory background, and a strong focus on safety, quality, and profitability. A current driver's license and clear criminal history are required.