Senior Plumbing Sales & Service Leader

O'Brien Glass Industries Limited; Central Coast; On-site; AUD 90,000 - 120,000; Full time

Job summary

O’Brien Plumbing Wyong is expanding and seeking a dynamic Plumbing Sales & Service Manager to oversee client relations, service delivery, and quoting. You will lead a fast-paced team, set targets, and drive growth while maintaining high workmanship standards.

You will be responsible for coordinating service staff, ensuring safety and compliance, and delivering an incomparable customer experience. This is a leadership role with autonomy and impact.

Qualifications

• Outstanding plumbing skills and job knowledge.
• Minimum of 10 years plumbing industry experience.
• Experience as a service manager preferred in a trade business.
• Certificate 4 including backflow & TMV courses.
• Clear criminal history and valid drivers licence.

Responsibilities

• Lead and inspire staff to deliver an incomparable customer experience.
• Provide timely quotations and convert opportunities into jobs.
• Monitor budgets and costs on service jobs.
• Oversee service technicians and ensure high quality workmanship.
• Coordinate training, safety, and compliance across the team.

Skills

Plumbing skills

Service management

Communication

Problem solving

Multi-tasking

IT literacy

Education

Certificate IV backflow & TMV

Job description

O’Brien Plumbing Wyong is expanding and seeking a dynamic Plumbing Sales & Service Manager to oversee client relations, service delivery, and quoting. You will lead a fast-paced team, set targets, and drive growth while maintaining high workmanship standards.

You will be responsible for coordinating service staff, ensuring safety and compliance, and delivering an incomparable customer experience. This is a leadership role with autonomy and impact.