Lead Content Design & Accessibility Champion

West Northamptonshire Council; Shire Of Northampton; On-site; AUD 87,000 - 126,000; Full time

Job summary

West Northamptonshire Council is seeking a Lead Content Designer to shape the Council’s digital content and online experience. You will lead content design across the corporate website and microsites, set standards for accessibility and usability, and guide a small team to deliver clear, inclusive information for residents.

Working in Customer Services within the Resources Directorate, you will use analytics and user feedback to drive improvements, ensure WCAG and GOV standards compliance, and

Qualifications

• Experience leading a content design function in a large organisation.
• Strong writing, editing and proofreading skills.
• Ability to simplify complex information without losing accuracy.
• Collaborative, curious and able to challenge barriers for customers.

Responsibilities

• Lead content design across the Council's corporate website and microsites.
• Manage and develop a small team of two Content Designers.
• Set content standards for accessibility and usability.
• Use analytics and feedback to inform improvements.
• Ensure content complies with WCAG and government standards.

Skills

Content design

Accessibility

User-centred design

Leadership

Tools

Drupal

Job description

West Northamptonshire Council is seeking a Lead Content Designer to shape the Council’s digital content and online experience. You will lead content design across the corporate website and microsites, set standards for accessibility and usability, and guide a small team to deliver clear, inclusive information for residents.

Working in Customer Services within the Resources Directorate, you will use analytics and user feedback to drive improvements, ensure WCAG and GOV standards compliance, and