Lead Analyst, Managed Services — Payments Platform

FIS Australasia Pty Ltd; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

FIS Australasia Pty Ltd is seeking an Analyst Lead, Managed Service to drive the run side of our managed services contract. You will lead all deliveries and development for our multi-tenant payments platform, coordinating with customers, business analysts and offshore teams.

You will guide end-to-end project delivery from requirements to implementations, while providing production support and ensuring service levels align with contracts.

Qualifications

• 10+ years in a similar role with Australian working rights.
• Strong people leadership and project delivery skills.
• C++ experience with Unix/Linux, Oracle, SQL.
• Mainframe experience desirable.
• Analytical, proactive and willing to learn.

Responsibilities

• Lead deliveries and development for the payments-as-a-service platform.
• Collaborate with customers, business analysts, product teams and offshore teams.
• Ensure alignment with business and IT strategies and standards.
• End-to-end project delivery: requirements, design, build, test and implementations.
• Provide production support on a rostered basis to meet service levels.
• Ensure timely, quality deliverables and smooth transition to run space.

Skills

Payment domain

Card schemes

Product delivery

Leadership

Unix/Linux

SQL

Perl scripting

Shell scripting

Java UI

Problem solving

Tools

C++

Unix/Linux

Oracle

SQL

Perl

Shell scripting

Java (UI)

Job description

FIS Australasia Pty Ltd is seeking an Analyst Lead, Managed Service to drive the run side of our managed services contract. You will lead all deliveries and development for our multi-tenant payments platform, coordinating with customers, business analysts and offshore teams.

You will guide end-to-end project delivery from requirements to implementations, while providing production support and ensuring service levels align with contracts.