Lead AI Engineer: Build Scalable AI Agents in Production

Zurich Insurance Group; North Sydney Council; Hybrid; AUD 180,000 - 250,000; Full time

Benefits offered by this job

5 weeks annual leave

Hybrid work arrangement

Wellbeing payment

New starter e-voucher

Global mobility

Job summary

Zurich Insurance Group is seeking a Lead Engineer to shape AI-led insurance solutions. You will design and build agent-based systems, leading hands‑on development across the full lifecycle in a cloud-native environment.

You will define technical direction, uplift engineering standards, and collaborate with product and design teams to deliver scalable AI-native outcomes. Hybrid work, strong growth, and a focus on wellbeing are offered.

Qualifications

• Extensive experience in software engineering, machine learning, or data science within cloud‑native environments.
• Strong programming capability across languages such as Python and TypeScript, with experience using modern AI frameworks.
• Proven experience building AI agents, RAG pipelines, or agentic systems using LLM‑based development frameworks.
• Deep understanding of AI evaluation, observability, and optimisation techniques to improve model performance and reliability.
• Experience with AWS services and infrastructure as code tools to design and manage scalable cloud solutions.
• Strong knowledge of DevSecOps, data engineering concepts, and working in Agile, product‑led delivery environments.

Responsibilities

• Lead the end-to-end development of AI agents and agentic orchestration solutions in production environments
• Drive engineering excellence through strong DevSecOps and AIOps practices, ensuring security, reliability, and resilience
• Establish robust evaluation, monitoring, and observability frameworks to improve quality, accuracy, and performance
• Build scalable, reusable components and contribute to shared frameworks, standards, and internal documentation
• Optimise developer productivity through AI-powered engineering tools and automation across the delivery lifecycle
• Collaborate with cross‑functional teams to solve real customer and business problems using AI‑native approaches

Skills

AI/ML software engineering

Python

TypeScript

LLM/frameworks

AWS

IaC

DevSecOps

Agile

Observability

Data engineering

Job description

Zurich Insurance Group is seeking a Lead Engineer to shape AI-led insurance solutions. You will design and build agent-based systems, leading hands‑on development across the full lifecycle in a cloud-native environment.

You will define technical direction, uplift engineering standards, and collaborate with product and design teams to deliver scalable AI-native outcomes. Hybrid work, strong growth, and a focus on wellbeing are offered.