Lead Advanced Analytics for Personalised Banking

Commonwealth Bank; City of Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Commonwealth Bank in Melbourne is seeking an Advanced Analytics Manager within Retail Banking VIC CBD Melbourne Area to shape personalised customer communications using segmentation, propensity modelling and decisioning.

You will mentor analysts, translate business needs into structured analytics, and apply Python and Power BI to automate processes and deliver self-service insights across product and marketing stakeholders.

Qualifications

• Experience in analytics, predictive or propensity modelling.
• Strong Python skills and ability to automate processes.
• Experience with Power BI for reporting and self-service analytics.
• Ability to translate business needs into analytical approaches and measurable outcomes.
• Experience mentoring analysts.

Responsibilities

• Design and optimise personalised customer communications using segmentation, propensity modelling, scoring and decisioning techniques.
• Translate complex business needs into structured analytical approaches, measurable outcomes and practical recommendations.
• Use Python and related analytical tools to automate manual processes and improve the efficiency, quality and repeatability of everyday work.
• Develop Power BI reporting and self-service analytics that help stakeholders access insights and make informed decisions.
• Identify practical opportunities to embed AI into analytics, reporting and customer communications, supported by responsible data use and human judgement.
• Partner with product, marketing and technology stakeholders to connect customer behaviour with relevant engagement strategies.
• Guide colleagues through technical challenges, share knowledge and strengthen analytical capability across the team.

Skills

Advanced Python

Propensity modelling

Campaign optimisation

Mentoring

Analytical thinking

Tools

Power BI

Job description

Commonwealth Bank in Melbourne is seeking an Advanced Analytics Manager within Retail Banking VIC CBD Melbourne Area to shape personalised customer communications using segmentation, propensity modelling and decisioning.

You will mentor analysts, translate business needs into structured analytics, and apply Python and Power BI to automate processes and deliver self-service insights across product and marketing stakeholders.