Lakeside Park Manager | Lead Operations & Guest Experience

Discovery Workstay; Tallangatta; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Quarterly bonus scheme

Accommodation provided

Furnished, 3-bedroom accommodation

Employee Assistance Program

Job summary

Discovery Parks Lake Hume, part of the G’day Group, seeks a hands-on Park Manager to lead operations of a lakeside holiday park near Albury-Wodonga. You’ll oversee staff, budgeting, guest experience and regulatory compliance in a lifestyle venue.

This role offers a regional lifestyle with furnished 3-bedroom accommodation, a competitive salary with a quarterly bonus, and collaboration within Australia’s largest park network. Weekend/after-hours work may be required.

Qualifications

• Background in hospitality, accommodation or caravan park management.
• Experience with RMS or Newbook reservations systems.
• Proven leadership and people management skills.

Responsibilities

• Oversee the day-to-day operations of the park, including after-hours call outs when required
• Drive revenue, occupancy and overall financial performance through budgeting, cost control and reporting
• Coach, develop and support team members to achieve operational and business objectives
• Ensure the park is maintained to a high standard and meets health, safety and regulatory requirements
• Respond to guest enquiries, feedback and reviews, ensuring issues are resolved professionally and efficiently
• Support marketing initiatives that showcase the park and its lakeside location
• Build strong relationships with local businesses, community groups and key stakeholders
• Work collaboratively with the wider G’day Group network, including nearby Discovery Parks, to share resources, knowledge and support where required
• Attend to operational requirements across the park as needed, ensuring the property runs efficiently and consistently

Skills

Hospitality

Leadership

Reservations systems

Financial management

Team culture

Communication

Park operations

Guest experiences

Relationship building

Weekend hours

Driver's license

Tools

RMS

Newbook

Job description

Discovery Parks Lake Hume, part of the G’day Group, seeks a hands-on Park Manager to lead operations of a lakeside holiday park near Albury-Wodonga. You’ll oversee staff, budgeting, guest experience and regulatory compliance in a lifestyle venue.

This role offers a regional lifestyle with furnished 3-bedroom accommodation, a competitive salary with a quarterly bonus, and collaboration within Australia’s largest park network. Weekend/after-hours work may be required.