Laboratory Technician

Hoban Recruitment; Ryde; On-site; AUD 59,000 - 84,000; Full time

Benefits offered by this job

12% superannuation

Competitive pay: $52.04 per hour

Job summary

HOBAN Recruitment partners with a respected Australian Government scientific organisation to recruit an experienced APS4 Laboratory Administration Officer based in North Ryde, Sydney. You will support laboratory operations with strong administrative and client-service skills in a busy environment spanning environmental, food and health testing sectors.

Responsibilities include handling client inquiries, coordinating sample registrations in LIMS, maintaining documentation, and supporting quality

Qualifications

• Diploma qualification in a science-related discipline.
• Minimum two years' experience in an analytical laboratory.
• Experience with LIMS, preferably SampleManager.

Responsibilities

• Primary point of contact for clients, handling enquiries and updates.
• Coordinate sample registrations in LIMS.
• Manage client accounts and documentation.
• Monitor outsourced testing and reporting timelines.
• Support sample management and laboratory logistics.
• Assist with quality documentation and process improvement.

Skills

LIMS experience

Client service

Attention to detail

Organisational skills

Education

Diploma in science-related discipline

Tools

LIMS

SampleManager

Job description

HOBAN Recruitment is proud to partner with a respected Australian Government scientific organisation to recruit an experienced APS4 level Laboratory Administration Officer based in North Ryde, Sydney.

This is an exciting opportunity for a highly organised administration professional with laboratory experience to join a collaborative team supporting scientific testing and analytical services across environmental, food, health and research sectors.

Working within a busy laboratory services environment, you will play a key role in managing client enquiries, coordinating sample registrations, maintaining laboratory information systems, and ensuring the smooth delivery of services to government and industry stakeholders.

About the Role

As the APS4 level Laboratory Administration Officer, you will be responsible for providing high-quality administrative and client service support to laboratory operations. Key responsibilities include:

• Acting as a primary point of contact for internal and external clients, responding to service enquiries and providing regular updates.
• Coordinating accurate and timely sample registrations within the Laboratory Information Management System (LIMS).
• Managing administrative processes including client account setup and maintenance.
• Monitoring outsourced laboratory testing and following up outstanding results and reporting requirements.
• Supporting sample management and laboratory logistics activities.
• Assisting with continuous improvement initiatives, quality documentation reviews and system data maintenance.
• Coaching and supporting new team members and contributing to a positive team culture.
• Identifying operational risks and contributing to effective service delivery outcomes.
• Competitive pay rate of$52.04 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuationto secure your future and support your retirement planning.
• Start date 4 January 2027 for an initial 12 month assignment with possible extensions, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Opportunity to work within a respected Australian Government scientific environment.
• North Ryde location with a professional and supportive team culture.
• Diverse role combining administration, client service and laboratory operations support.
• Exposure to environmental, food, pharmaceutical and biological testing services.
• Opportunity to contribute to process improvement and quality initiatives.
• Collaborative team environment supporting professional growth and development.

About You

To be successful in this role, you will demonstrate:

• A minimum Diploma qualification in a science-related discipline.
• At least two years' experience working within an analytical laboratory environment.
• Experience working with Laboratory Information Management Systems (LIMS), with SampleManager experience highly regarded.
• Strong administration and organisational skills with excellent attention to detail.
• Proven ability to manage competing priorities and work independently with sound judgement.
• Outstanding customer service and stakeholder engagement skills.
• Strong written and verbal communication skills.
• A collaborative approach and commitment to accountability, adaptability and continuous improvement.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role.

Positions close for submissions on THURSDAY 19th NOVEMBER AT COB.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ***********@hoban.com.auor visit www.hoban.com.au/adjustmentsfor additional contact details.