Laboratory Services: Sample Receipt & Admin Specialist

Bayside Hotel Group; Ryde; On-site; AUD 60,000 - 75,000; Full time

Job summary

Our client, a leading scientific and analytical services organisation, is seeking a Laboratory Services Sample Receipt & Administration Officer to join its busy Laboratory Services team.

This role combines sample management, administration, client service, and laboratory coordination. You will be responsible for ensuring the accurate registration and processing of samples, supporting laboratory operations, and providing exceptional service to internal and external clients.

Qualifications

• Diploma or higher in a science-related field is preferred.
• Experience in a laboratory, scientific, environmental, food, or pharmaceutical environment is desirable.
• Strong administration, customer service and communication skills are required.
• High attention to detail and excellent organizational abilities are essential.
• Proficiency with Microsoft Office, especially Excel, Outlook and Word, is expected.

Responsibilities

• Register and process sample submissions accurately within a Laboratory Information Management System (LIMS).
• Review Chain of Custody documentation, quotations and client instructions.
• Coordinate sample receipt, distribution and outsourced testing activities.
• Prepare and issue analytical reports and supporting data to clients.
• Respond to client enquiries regarding testing services, results and progress.
• Perform general administrative duties including client set-ups, invoice processing and report amendments.
• Assist with workload planning and continuous improvement initiatives.
• Support and mentor new team members as required.

Skills

Attention to detail

Administration

Client service

Communication

Education

Diploma or higher in science-related field

Tools

LIMS (SampleManager)

MS Office (Excel/Outlook/Word)

Job description

Our client, a leading scientific and analytical services organisation, is seeking a Laboratory Services Sample Receipt & Administration Officer to join its busy Laboratory Services team.

This role combines sample management, administration, client service, and laboratory coordination. You will be responsible for ensuring the accurate registration and processing of samples, supporting laboratory operations, and providing exceptional service to internal and external clients.