Lab Sample Receiving & Logistics Specialist

ALS; Brisbane; On-site; AUD 42,000 - 64,000; Full time

Job summary

ALS Environmental Division in Stafford are seeking a highly organised Sample Receipt Officer to be the first point of contact in our busy lab. In this role, you’ll be responsible for receiving, sorting, and registering samples, liaising with clients, and ensuring smooth sample distribution.

You’ll also handle phone and email inquiries while maintaining accurate records. This is a permanent, full-time position working Monday to Friday, approx. 8:00am to 4:15pm.

Qualifications

• TAFE or university qualifications desirable but not essential.
• Positive and responsive with a customer focus to deliver professional and quality service.
• Superior attention to detail and a commitment to high‑quality work.
• Strong computer skills including MS Office suite.
• Ability to process multiple concurrent requests efficiently and accurately.
• An understanding of laboratory safety and chemical hazards would be beneficial but not critical.
• Excellent communication, organisational and time management skills.
• Ability to learn and retain high levels of information.

Responsibilities

• Allocating batch numbers to samples.
• Ensuring Senior Chemists and Section Team Leaders are aware of urgent samples or anomalous occurrences.
• Organising dispatch and receipt of freight (bottle orders and samples).
• Communicating with other ALS laboratories regarding ambiguities in sample paperwork or the condition of the samples received.
• Preparing sample receipt advice forms.
• Dispatching subcontracted samples and returning samples where requested by the customer.
• Updating all relevant paperwork including customer fax or email back COC for customer changes after informing Senior Chemists.
• Preparing all relevant information for appropriate distribution.
• Preparing samples; including sub-sampling, compositing as directed by customer or Customer Service.
• Placing samples in the cool room in the appropriate order after they have been logged.
• Maintaining sample fridge and other sample store areas.
• Organise timely sample storage and disposal of samples.
• Composing sample numbers and flow figures.
• Maintaining records of eskies dispatched and received.
• Ensure any special customer / project requirements are met.
• Other duties as requested relating to this position.

Skills

MS Office

Attention to detail

Customer focus

Communication skills

Time management

Education

TAFE or university qualification desirable

Job description

ALS Environmental Division in Stafford are seeking a highly organised Sample Receipt Officer to be the first point of contact in our busy lab. In this role, you’ll be responsible for receiving, sorting, and registering samples, liaising with clients, and ensuring smooth sample distribution.

You’ll also handle phone and email inquiries while maintaining accurate records. This is a permanent, full-time position working Monday to Friday, approx. 8:00am to 4:15pm.