Sample Receipt Officer

ALS Limited; Brisbane; On-site; AUD 52,000 - 65,000; Full time

Job summary

ALS Limited is seeking a highly organized Sample Receipt Officer for our Environmental Division in Stafford. You will be the first point of contact in a busy lab, receiving, sorting, and registering samples, liaising with clients, and maintaining accurate records.

This permanent, full-time role runs Monday to Friday, 8:00am–4:15pm, with duties spanning sample allocation, dispatch coordination, and paperwork management.

Qualifications

• Interest in the Science industry.
• Strong attention to detail.
• Customer-focused with professional service.
• Excellent communication and time management.

Responsibilities

• Allocate batch numbers to samples.
• Notify senior chemists of urgent or anomalous samples.
• Organise dispatch and receipt of freight.
• Maintain records of paperwork and COC updates.
• Prepare sample receipt advice forms.
• Dispatch subcontracted samples as required.
• Maintain fridge and storage areas.
• Assist with sub-sampling as directed.
• Meet customer requirements.

Skills

Attention to detail

Customer focus

Communication skills

Time management

Multi-tasking

Safety awareness

Education

TAFE/University qual

Job description

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Role

The ALS Environmental Division in Stafford are seeking a highly organisedSample Receipt Officerto be the first point of contact in our busy lab. In this role, you’ll be responsible for receiving, sorting, and registering samples, liaising with clients, and ensuring smooth sample distribution.

You’ll also handle phone and email inquiries while maintaining accurate records. Ideal candidates have strong attention to detail, great communication skills, and a customer-focused mindset. TAFE or university qualifications are a plus but not essential.

This is a permanent, fulltime position working Monday to Friday, approx. 8:00am to 4:15pm

The Day to Day:

• Allocating batch numbers to samples.
• Ensuring Senior Chemists and Section Team Leaders are aware of urgent samples or anomalous occurrences.
• Organising dispatch and receipt of freight (bottle orders and samples);
• Communicating with other ALS laboratories regarding ambiguities in sample paperwork or the condition of the samples received.
• Preparing sample receipt advice forms.
• Dispatching subcontracted samples and returning samples where requested by the customer.
• Updating all relevant paperwork including the customer fax or email - back COC for customer specified changes after informing Senior Chemists.
• Preparing all relevant information as soon as possible for appropriate distribution.
• Preparing samples; including sub-sampling, compositing as directed by customer or Customer Service.
• Placing samples in the cool room in the appropriate order after they have been logged.
• Maintaining sample fridge and other sample store areas.
• Organise timely sample storage and disposal of samples.
• Composing sample numbers and flow figures.
• Maintaining records of eskies dispatched and received.
• Ensure any special customer / project requirements are met.
• Other duties as requested relating to this position.

The Essentials:

• A genuine interest in the Science industry
• Positive and responsive with a customer focus to deliver professional and quality service.
• Superior attention to detail and a commitment to high-quality work
• Ability to process multiple concurrent requests efficiently and accurately
• An understanding of laboratory safety and chemical hazards would be beneficial but not critical
• Excellent communication, organisational and time management skills
• Ability to learn and retain high levels of information.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.