Kronos WFM Optimization Lead

Boq Group; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Richemont Australia is seeking a Workforce Management (WFM) Specialist on a fixed-term contract to optimize and reconfigure the Kronos system. You will document processes, train users, and collaborate with HRIS to ensure compliant and efficient WFM operations across Australia and New Zealand.

The role emphasizes establishing robust data quality, configuring award rules and overtime logic, and maintaining compliance with Fair Work and biometric privacy standards.

Qualifications

• Proven expertise in Workforce Management, Kronos optimization and configuration.
• Experience identifying, analyzing and resolving complex system issues.
• Experience developing foundational documentation, processes and training materials.

Responsibilities

• Analyze WFM configurations and identify root causes of system concerns.
• Reconfigure Kronos to align with business requirements and best practices, addressing compliance risks.
• Document and report WFM concerns with clear communication and traceability.
• Collaborate with Kronos and regional HRIS on enhancements, upgrades and configuration changes.
• Resolve WFM issues for boutiques and operations through troubleshooting and solution implementation.
• Ensure Kronos data integrity to meet Fair Work and privacy obligations.
• Define and document WFM processes, roles, and accountability across end-to-end operations.
• Support knowledge transfer and smooth transitions to the Operations team.

Skills

Kronos optimization

WFM knowledge

System analysis

Documentation

Tools

Kronos

Job description

Richemont Australia is seeking a Workforce Management (WFM) Specialist on a fixed-term contract to optimize and reconfigure the Kronos system. You will document processes, train users, and collaborate with HRIS to ensure compliant and efficient WFM operations across Australia and New Zealand.

The role emphasizes establishing robust data quality, configuring award rules and overtime logic, and maintaining compliance with Fair Work and biometric privacy standards.