Kmart Mt Isa - Operations Manager (Remote Allowance Offered)

Kmart; Mount Isa City; Remote; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Team member discounts

Leadership development

Career progression

Remote allowance

Job summary

Kmart Mt Isa is seeking an Operations Manager to lead store performance, engage the team, and drive exceptional customer experiences. You will oversee budget accountability, safety, and compliance while fostering an inclusive culture in a fast-paced retail environment.

This role offers a remote work allowance and a clear pathway for leadership development within the Kmart Group. You will report to store leadership and collaborate across departments to deliver results for the Mount Isa store

Qualifications

• Minimum 5 years in store operations leadership or equivalent.
• Experience driving budget accountability and cost control.
• Strong communication, coaching and team development skills.
• Proven ability to lead safety initiatives and compliance.

Responsibilities

• Lead and motivate teams to drive performance and customer service.
• Drive continuous improvement by analysing issues and implementing process changes.
• Build strong relationships with store teams, peers and stakeholders.
• Own budget accountability and use financial data to improve store performance.
• Champion safety, compliance and incident prevention across the store.
• Inspire a resilient, results-focused culture with clear priorities and timelines.

Skills

Leadership

Strategic thinking

Relationship building

Operational excellence

Coaching & motivation

Budgeting

Job description

Kmart Mt Isa - Operations Manager (Remote Allowance Offered)

At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Two brands. One purpose: Making everyday living brighter.

The Rewards You Deserve

• Working only 1 in 3 weekends to support work-life balance
• Competitive salary + bonus potential
• Team member discounts across Kmart, Target, Officeworks & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support

A remote work allowance is available for the successful candidate! Lead. Inspire. Deliver.

Kmart Store Operations Managers play a critical role in driving store performance and team success through operational excellence, exceptional customer experiences, and strong compliance across our stores.

As a key member of the store leadership team, you are responsible for supporting financial outcomes while fostering a positive and inclusive team culture.

What you’ll be doing

• Leadership & Motivation – Drive performance and engagement through recognition, coaching, and the effective management of development and underperformance.
• Strategic Thinking – Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems that enable consistent outcomes.
• Relationship Building – Build strong relationships by sharing best practices and clearly communicating goals, roles, and expectations.
• Operational Excellence – Drive budget accountability, make informed decisions, and use financial data to improve performance while leading safety initiatives and ensuring compliance standards are met.
• Resilience & Adaptability – Demonstrate accountability by owning outcomes and ensuring goals and standards are consistently achieved.
• Growth Mindset – Drive high performance by leading the team to remain resilient through setbacks, fostering a strong sense of urgency around priorities and deadlines.

If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.