Kimberley Resort Operations Leader – Live & Work Onsite

G'day Group; Lake Argyle; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Onsite living

Career progression

Employee discounts

Employee Assistance Program

Job summary

G'day Group's Discovery Resorts Lake Argyle in Western Australia seeks an experienced Operations Manager to oversee day-to-day operations of a large, diverse resort. You will lead across accommodation, housekeeping, tours, dining and other areas, ensuring high standards, safety and exceptional guest experiences.

The role calls for a hands-on, collaborative leader capable of building strong relationships, managing seasonal workloads and delivering consistent results in a remote destination.

Qualifications

• Previous operational leadership experience within hospitality, accommodation, tourism or a similarly complex environment.
• Strong experience leading and developing teams within a customer-focused operation.
• Demonstrated ability to coordinate multiple operational departments and competing priorities.
• Strong organisational skills with excellent attention to detail.
• Experience working within seasonal operations and changing workforce requirements.
• Strong understanding of workplace health and safety, compliance and operational standards.
• Excellent communication and relationship-building skills.
• A collaborative and hands-on approach to leadership.
• Ability to successfully live and work within a remote onsite environment.

Responsibilities

• Oversee day-to-day operational delivery across the resort.
• Provide leadership and support across accommodation, housekeeping, tours, dining and other operational areas.
• Build strong communication and collaboration between departments.
• Lead, support and develop the team across a busy and highly seasonal operation.
• Coordinate workforce requirements and operational priorities across peak and quieter periods.
• Maintain high presentation, service and operational standards throughout the property.
• Oversee workplace health and safety, operational compliance and Discovery Way standards.
• Establish and maintain effective routines, processes and operational structure.
• Manage operational challenges and guest issues calmly and professionally.
• Identify opportunities to improve efficiency, consistency and the overall guest experience.
• Provide visible, hands-on leadership and step into the operation where required.

Skills

Operational leadership

Team development

Communication skills

Problem-solving

Job description

G'day Group's Discovery Resorts Lake Argyle in Western Australia seeks an experienced Operations Manager to oversee day-to-day operations of a large, diverse resort. You will lead across accommodation, housekeeping, tours, dining and other areas, ensuring high standards, safety and exceptional guest experiences.

The role calls for a hands-on, collaborative leader capable of building strong relationships, managing seasonal workloads and delivering consistent results in a remote destination.