Key Account Manager

Placements24; Newlands; On-site; AUD 52,000 - 105,000; Full time

Benefits offered by this job

Commission bonus

Health benefits

Retirement plan

Career growth

Travel opportunities

Job summary

Placements24 seeks an experienced Key Account Manager to lead a portfolio of major client accounts from its Queenstown base. You will craft strategic plans, drive revenue growth, and serve as the primary liaison to clients, resolving inquiries and guiding projects end-to-end.

Ideal candidates bring 4+ years in key account sales, strong communication and negotiation skills, and a proven track record with CRMs.

Qualifications

• Minimum of 4 years of experience in key account management or a similar client-facing sales role.
• Proven success in managing large client accounts and driving revenue growth.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of client needs and the ability to propose effective solutions.
• Proficiency in CRM software and account management best practices.
• Based in or willing to relocate to Queenstown.

Responsibilities

• Manage and grow a portfolio of key client accounts, fostering strong, long-term relationships.
• Develop strategic account plans to meet and exceed client objectives and sales targets.
• Act as the main point of contact for clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Collaborate with internal departments to ensure seamless delivery of services and products.
• Monitor client satisfaction and proactively seek feedback for continuous improvement.

Skills

Key account management

Sales

Client relationship

CRM software

Negotiation

Presentation skills

Relocation to Queenstown

Tools

CRM software

Job description

About the Role

Our client is seeking a seasoned and strategic Key Account Manager to join their team in Queenstown, Eastern Cape .

Key Responsibilities

• Manage and grow a portfolio of key client accounts, fostering strong, long-term relationships.
• Develop strategic account plans to meet and exceed client objectives and sales targets.
• Act as the main point of contact for clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Collaborate with internal departments to ensure seamless delivery of services and products.
• Monitor client satisfaction and proactively seek feedback for continuous improvement.

Requirements

• Minimum of 4 years of experience in key account management or a similar client-facing sales role.
• Proven success in managing large client accounts and driving revenue growth.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of client needs and the ability to propose effective solutions.
• Proficiency in CRM software and account management best practices.
• Based in or willing to relocate to Queenstown .

Benefits

• Competitive salary with a lucrative commission and bonus structure.
• Opportunities for professional growth and career development.
• Comprehensive health and retirement benefits.
• Engaging work environment with a focus on client success.
• Travel opportunities within the Eastern Cape region.