Key Account Manager

ARC - The Australian Reinforcing Company; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Generous parental leave

Access to long service leave

Employee Benefits Program

Corporate health insurance rates

Job summary

A leading reinforcing steel supplier is seeking a passionate Key Account Manager to drive growth by expanding its customer base in residential and small commercial markets. This role involves managing key accounts and collaborating with peers to foster a high-performing sales culture. Candidates should possess strong sales and business development skills, a strategic mindset, and a commitment to exceptional customer service. The company embraces diversity and encourages all qualified candidates to apply.

Qualifications

• Experience in reinforcing steel or related fields is preferred.
• Passion for exceptional customer service is vital.

Responsibilities

• Win new business and grow relationships in targeted markets.
• Collaborate with peers to foster innovation in sales.
• Drive growth at Forrestfield site by enhancing performance.

Skills

Business development and sales skills

Strategic business acumen

Customer service passion

Excellent communication skills

Teamwork and autonomy

Resilience

Stakeholder and contract management

Job description

ARC (The Australian Reinforcing Company) is seeking a results-driven Key Account Manager to join our team in Somerton.

As a Key Account Manager, you’ll play a pivotal role in driving growth by winning new business and expanding our customer base within the residential and small commercial sectors. You’ll manage key accounts, build long‑term relationships, and work alongside a supportive team to drive efficiencies, innovation, and continuous improvement in our sales culture.

As a Key Account Manager, you will:

• Win new business and grow strong relationships, expanding our customer base in the residential and small commercial markets
• Work collaboratively with the Area Manager and a strong peer network to drive efficiencies and innovation
• Be a key player in helping our Forrestfield site grow and achieve its potential
• Drive innovation and contribute to a high‑performing sales culture

The ideal candidate will have experience in reinforcing steel, but a background in concrete, construction, or building materials is highly valued. You will be passionate about providing exceptional customer service and eager to build meaningful client relationships.

To be successful in this role you will be able to demonstrate:

• Strong business development and sales skills
• Innovative and strategic business acumen
• A passion for customer service and building rapport with clients
• Excellent written and verbal communication skills
• The ability to work autonomously and within a team
• Resilience and a competitive edge in a fast‑paced market
• Confident in stakeholder and contract management

Benefits

• Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
• Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Us

The Australian Reinforcing Company (ARC) is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to our communities, towns & cities from Tasmania to Townsville, and everywhere in between.

ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation‑building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why Work Here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon‑neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well‑being matters. You’ll thrive not only in your career with us, but beyond.
• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

It is our ambition at InfraBuild to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia’s tomorrow.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.