Key Account Manager

Lumify Group; Canberra; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

High-earning commission

Referral bonus

Wellbeing support

Paid study leave

Percipio access

Free training access

Job summary

Lumify Group is scaling its Federal Government business from Canberra, owning end-to-end engagement with priority Federal and ACT Government agencies, including account strategy, executive relationships, and commercial outcomes from initial contact to long-term growth.

The role sits in Canberra and involves building a new operating model for Federal Government engagement, leveraging your ACT network to position Lumify in panels, standing offers, and partnerships with systems integrators and

Qualifications

• Established, current relationships across Federal and/or ACT Government.
• Based in Canberra with an active ACT govt and industry network.
• Track record of winning new government business and growing accounts.
• Working knowledge of government procurement, panels, RFT/RFQ processes.
• Builder mindset: create structure, process and strategy where none exists.
• Strong executive relationship and stakeholder management capability.

Responsibilities

• Develop and maintain structured account plans across Federal and ACT Government clients.
• Identify relationships in agencies where Lumify does not yet have a presence.
• Own full account lifecycle from initial relationship to renewal and expansion.
• Define a cross-brand capability narrative for agency transformation programs.
• Secure placement on government panels and standing offers; build strategic partnerships.
• Lead or co-lead tender responses and procurement processes for Federal opportunities.
• Collaborate with the government account team to share knowledge and repeatable playbooks.

Skills

Government networks

Executive relationships

Account planning

Tender management

Strategic partnerships

Job description

Lumify Group is scaling its Federal Government business, and this role is central to that strategy. Based in Canberra, the Key Account Manager will own end-to-end engagement across our priority Federal and ACT Government agencies: the account strategy, the executive relationships, and the commercial outcomes that follow, from first contact through to long-term account growth.

You will take a portfolio of profesisonal technology training, data and AI skilling, cyber, and communication capability, and position them as a single, integrated offer for government agencies navigating large-scale transformation. That means building the account plans, securing the right panel and standing offer positions, and developing the systems integrator and prime partnerships that put Lumify in the room for the programs that matter.

This role carries real scope: you will be building the operating model for Federal Government engagement, not administering one that already exists. It will suit someone who already has a genuine network across government in the ACT, who is equally comfortable setting strategy and executing it, and who wants to build a long-term patch rather than move on once a deal is signed.

Key Responsibilities

• Develop and maintain structured account plans across priority Federal and ACT Government clients, with clear stakeholder mapping and ownership at every level of the relationship.
• Identify and establish relationships in agencies where Lumify does not yet have a presence, drawing on your existing ACT government network to build credibility quickly.
• Own the full account lifecycle, from initial relationship through to renewal and expansion, growing revenue within accounts you build, not just landing the first deal.
• Define a cross-brand capability narrative that positions Lumify's full breadth as a single, coherent offer for agency transformation programs.
• Secure placement on relevant government panels and standing offers and build strategic partnerships with the systems integrators and primes delivering into government.
• Lead or co-lead tender responses and procurement processes for Federal Government opportunities, from qualification through to submission.
• Partner with the existing government account team to share knowledge and establish a repeatable playbook the broader business can apply.

About You

• Established, current relationships across Federal and/or ACT Government, this is essential, not a nice-to-have.
• Based in Canberra, with a genuine, active network across the ACT government and industry community.
• A track record of both winning new government business and growing existing accounts over multiple years, comfortable doing both, not just one.
• Working knowledge of government procurement, including panels, RFT/RFQ processes and standing offers.
• A genuine builder mindset: the ability to create structure, process and strategy where none currently exists.
• Strong executive relationship and stakeholder management capability, with the professional confidence to collaborate with experienced colleagues on equal footing.

Employee Benefits

• High-earning commission structure with serious earning potential
• $2,000 referral bonus for bringing great people into the team
• Wellbeing support, including EAP, plus additional leave benefits
• 2 days paid study leave to support your personal development
• Percipio membership, giving you access to thousands of professional development courses
• Free access to every training course across Lumify's group of companies, because we believe in practising what we sell

About us

Lumify Group is the largest provider of professional training in Australasia. With deep expertise over 30 years across Information Technology and Professional Development, we work with enterprise, government and corporate clients to lift organisational capability through essential training, upskilling and reskilling, backed by a brand that government and blue-chip clients already trust.

We exist to help people and organisations build the capability to meet the skills gaps of the future. We are proud to be a three-time Australian Business Awards Employer of Choice (2023–2025).

If you have the experience and the ambition to lead Lumify's Federal Government strategy from the ground up, we would like to hear from you.