Junior MES Engineer - Manufacturing Systems Support

Peoplebank; Melbourne; Presencial; AUD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentoring

Training & development

Salary sacrifice options

Descripción de la vacante

Peoplebank, in partnership with Leaders IT, seeks a Junior Application Support Engineer for manufacturing systems. You’ll provide Level 1–2 support, assist with incidents, and work with shop-floor users across manufacturing platforms.

The role offers training, mentoring, and hands-on experience in infrastructure and enterprise technology environments. Recent graduates or junior IT professionals are encouraged to apply.

Formación

• Foundational experience or education in IT, information systems, software, engineering, application support or a related technical discipline.
• Some exposure to application support, service desk, systems administration, ERP applications or business systems would be advantageous.
• Strong analytical and troubleshooting skills.
• An interest in manufacturing technology, enterprise applications and SAP environments.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Good documentation skills and attention to detail.
• A willingness to learn unfamiliar technologies and business processes.
• A collaborative approach and willingness to learn from experienced technical specialists.
• Exposure to SAP, ERP or MES platforms is desirable but not essential.
• Australian Citizen

Responsabilidades

• Application Support: Provide Level 1 and Level 2 support for manufacturing applications, escalating more complex technical and functional issues to senior specialists.
• Incident Investigation: Assist with troubleshooting application issues, gathering information from users, documenting incidents and supporting root-cause investigations.
• User Support: Work with manufacturing, engineering, quality and shop-floor users to understand system issues and provide practical application support.
• Application Monitoring: Assist with monitoring manufacturing applications and interfaces, identifying failures or data issues and escalating where required.
• Testing & Configuration: Support senior team members with system configuration, testing, release activities and validation of changes.
• Process Documentation: Maintain support documentation, knowledge articles, system procedures and troubleshooting guides.
• Data & Traceability: Assist with issues relating to manufacturing records, serialisation, component tracking, work instructions and quality processes.
• Continuous Improvement: Identify recurring support issues and contribute ideas to improve application stability, user experience and support processes.
• Capability Development: Participate in the CUSP development pathway, including mentoring, coaching, structured learning and capability assessments.

Descripción del empleo

Peoplebank, in partnership with Leaders IT, seeks a Junior Application Support Engineer for manufacturing systems. You’ll provide Level 1–2 support, assist with incidents, and work with shop-floor users across manufacturing platforms.

The role offers training, mentoring, and hands-on experience in infrastructure and enterprise technology environments. Recent graduates or junior IT professionals are encouraged to apply.