Junior Medical Receptionist

Greenslopes Endocrinology Pty Ltd; Brisbane; On-site; AUD 42,000 - 54,000; Part time

Job summary

Greenslopes Endocrinology Pty Ltd in Greenslopes is seeking a motivated Junior Medical Receptionist to join our friendly clinic. You will be the first point of contact for patients, handling front desk duties, phone inquiries and basic admin tasks in a fast-paced environment.

This entry‑level role includes on‑the‑job training and opportunities for career progression within healthcare administration. The position is scheduled for Mondays and Tuesdays (10 hours over 2 days).

Qualifications

• Excellent communication and interpersonal skills essential.
• Strong organisational skills and attention to detail.
• Basic computer literacy; familiarity with MS Office.
• Willingness to learn medical terminology; reliability and punctuality.

Responsibilities

• Greet patients and manage front desk check-in.
• Answer phone enquiries, schedule appointments, maintain calendar.
• Process billings and Medicare/private health claims (training provided).
• Manage medical records, scanning, and correspondence.
• Keep reception tidy and support doctors and staff with admin tasks.

Skills

Communication

Organisation

Computer literacy

Reliability

Medical terminology

Tools

Gentu

Clinic to Cloud

Job description

Greenslopes Endocrinology Pty Ltd – Greenslopes QLD

A motivated and friendly Junior Medical Receptionist role at Greenslopes Endocrinology and Hypertension Clinic. This entry-level role is perfect for an enthusiastic individual looking to launch their career in healthcare administration within a highly supportive, fast-paced clinic environment. You will be the first point of contact for patients, providing excellent customer service both face-to-face and over the phone. This role will be required for Monday's & Tuesday's (10 hours over 2 days).

Key responsibilities

Greeting patients warmly and managing the front desk check-in process.

Answering phone enquiries, scheduling appointments, and managing the clinic calendar.

Processing billings and Medicare/private health claims (training provided).

Managing medical records, scanning documents, and handling incoming/outgoing correspondence.

Maintaining tidy reception areas and supporting doctors/clinical staff with light admin tasks.

About you

Excellent communication and interpersonal skills with an empathetic, patient-first attitude.

Strong organizational skills and attention to detail.

Basic computer literacy (experience with MS Office; exposure to medical software like Gentu or Clinic to Cloud is a bonus but not essential).

Reliability, punctuality, and a willingness to learn medical terminology.

Prior experience in medical reception duties, highly regarded.

Comprehensive on-the-job training and mentorship from experienced senior staff.

Supportive team environment with a strong focus on work-life balance.

Career progression opportunities into senior administration.