Junior Field Service Engineer — Lasers & Electronics

Laseraid; Sydney; Hybrid; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Company vehicle for field activities

Hands-on learning in lasers, optics &

Technical and professional development

Exposure to leading cosmetic and med‑a

Career progression opportunities

Competitive remuneration with bonus

Job summary

Laseraid in NSW is seeking a Junior Field Service & Workshop Engineer. You’ll diagnose and repair cosmetic and medical aesthetic equipment, learn lasers, electronics and logistics, and be supported by an experienced team. The role blends field work across NSW with workshop repairs and dispatch duties, including occasional interstate travel.

A company car is provided and Salesforce experience is valued. You’ll develop hands-on skills, take ownership of tasks, and contribute to improving service

Qualifications

• Hands-on engineer with interest in lasers, electronics and logistics.
• Willingness to travel NSW/interstate.
• Experience servicing or repairing electronic/electromechanical equipment.
• Strong fault-finding and problem-solving skills.
• Good communication and organizational skills.
• Experience using Salesforce is highly regarded.
• Experience in medical devices or related fields is valued.

Responsibilities

• Diagnose, troubleshoot and repair cosmetic and medical aesthetic equipment.
• Perform preventative maintenance and servicing to maximise reliability.
• Install new equipment and commission systems to standards.
• Carry out bench repairs and testing in the workshop.
• Dispatch products, parts and consumables to customers and engineers.
• Deliver customer training on equipment operation and maintenance.
• Maintain service documentation in Salesforce.
• Manage vehicle stock and spare parts to maximise first-time fix.
• Build trusted relationships with customers through excellent technical support.
• Collaborate with colleagues across Australia and New Zealand to improve service offering.
• Travel across NSW and interstate as required.
• Occasional after-hours support and emergency service activities.

Skills

Hands-on

Lasers

Electronics

Logistics

Fault finding

Communication

Relationship building

Organization

Time management

Willing to travel

Salesforce

Medical devices

Tools

Salesforce

Job description

Laseraid in NSW is seeking a Junior Field Service & Workshop Engineer. You’ll diagnose and repair cosmetic and medical aesthetic equipment, learn lasers, electronics and logistics, and be supported by an experienced team. The role blends field work across NSW with workshop repairs and dispatch duties, including occasional interstate travel.

A company car is provided and Salesforce experience is valued. You’ll develop hands-on skills, take ownership of tasks, and contribute to improving service