Field Service Engineer – Aesthetic Medical Devices (QLD)

Laseraid; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Laseraid is seeking a Field Service Engineer to diagnose, service and install cosmetic and medical equipment across Queensland. You’ll spend most days on the road, with occasional interstate travel, autonomously managing workloads while maintaining high service standards.

You’ll engage with customers, deliver training, and contribute to continuous improvement. A current drivers licence and relevant electronics/biomedical qualifications are highly regarded in this dynamic role.

Qualifications

• Experience servicing electronic, electromechanical or medical equipment.
• Strong diagnostic and fault-finding capability.
• Excellent communication and relationship-building skills.
• Ability to work independently and manage priorities.
• Willingness to travel extensively and support customer requirements.
• Current unrestricted driver's licence.
• Electronics Trade Certificate or related discipline (highly regarded).
• Experience in medical device or biomedical fields is advantageous.

Responsibilities

• Diagnose, troubleshoot and repair cosmetic and medical aesthetic equipment.
• Perform preventative maintenance and servicing to maximise reliability.
• Install new equipment and commission systems to standards.
• Deliver customer training on operation and maintenance.
• Maintain service documentation and reports.
• Manage vehicle stock and consumables to maximise first-time fix.
• Build trusted relationships by delivering technical support.
• Collaborate with teams across Australia and NZ to solve challenges.
• Travel extensively across Queensland and interstate as required.
• Participate in after-hours support and emergency service activities.

Skills

Diagnostic skills

Client communication

Independence

Travel willingness

Education

Electronics Trade Certificate

Biomedical/Mechanical Engineering qualification

Job description

Laseraid is seeking a Field Service Engineer to diagnose, service and install cosmetic and medical equipment across Queensland. You’ll spend most days on the road, with occasional interstate travel, autonomously managing workloads while maintaining high service standards.

You’ll engage with customers, deliver training, and contribute to continuous improvement. A current drivers licence and relevant electronics/biomedical qualifications are highly regarded in this dynamic role.