Junior Customer Service Representative |Wetherill Park

Labourforce; Sydney; On-site; AUD 38,000 - 55,000; Full time

Benefits offered by this job

Full training

Friendly environment

Ongoing support

Stable hours

Job summary

Labourforce is seeking a Junior Customer Service Representative for our client in Wetherill Park, Sydney. The role focuses on assisting customers and supporting day-to-day administration and service tasks with full training provided.

You will handle calls, orders, and inquiries, gain experience across customer service and administration, and work in a supportive team environment with stable hours and ongoing development opportunities.

Qualifications

• Friendly, professional, and confident when speaking with customers.
• Full training will be provided to develop customer service and administration skills.
• Good computer literacy and the ability to learn new systems quickly.

Responsibilities

• Answering incoming phone calls and assisting customers with enquiries
• Processing customer orders accurately and efficiently
• Entering customer and order information into internal systems
• Responding to customer enquiries via phone and email
• Providing friendly and professional customer service
• Following up on orders and customer requests
• Liaising with internal teams to ensure orders are processed correctly
• Maintaining accurate records and documentation
• Assisting with general administration and daily branch operations

Skills

Customer service

Administration

Communication

Teamwork

Job description

Junior Customer Service Representative |Wetherill Park

Junior Customer Service Operator | Wetherill Park

| Monday–Friday | 8:00 AM–4:36 PM | $33.70per hour

Our client, Australia’s leading auto glass supply company, is looking for a Junior Customer Service Representative to join their friendly and supportive team based in Wetherill Park.

This is a great opportunity for someone who is motivated, reliable and eager to learn. Full training will be provided, making this position ideal for someone looking to develop their customer service, administration and communication skills.

About the Role

As a Junior Customer Service Operator, you will be responsible for assisting customers and supporting the team with day-to-day administrative and customer service tasks.

Key Responsibilities

• Answering incoming phone calls and assisting customers with enquiries
• Processing customer orders accurately and efficiently
• Entering customer and order information into internal systems
• Responding to customer enquiries via phone and email
• Providing friendly and professional customer service
• Following up on orders and customer requests
• Liaising with internal teams to ensure orders are processed correctly
• Maintaining accurate records and documentation
• Assisting with general administration and daily branch operations

About You

The successful candidate will be:

• Friendly, professional and confident when speaking with customers
• Reliable and punctual
• Comfortable using computers and learning new systems
• Organised and attentive to detail
• A quick learner with a positive attitude
• Able to work well as part of a team
• Previous customer service or administration experience is desirable but not essential

What We Offer

• $33.70per hour
• Full-time Monday–Friday position
• Stable working hours: 8:00 AM–4:36 PM
• Friendly and supportive working environment
• Full training and ongoing support
• Opportunity to develop your customer service and administration skills
• Long-term career development opportunities