Junior Compliance and Reporting Officer

GJK Facility Services; Canberra; On-site; AUD 55,000 - 65,000; Full time

Job summary

GJK Facility Services in Canberra is seeking a Junior Compliance and Reporting Officer to support the Operations team with work orders, reporting and compliance tasks. This entry-level role offers a practical path into administration and operations in a fast-paced, supportive environment.

You will help maintain records, assist with onboarding, site administration and basic data analysis, and coordinate with stakeholders to keep services running smoothly while developing organisational and

Qualifications

• This junior role welcomes applicants with a positive attitude and a keenness to learn.
• No extensive experience required; training will be provided.
• Ability to juggle multiple tasks and work with limited supervision.

Responsibilities

• Providing day-to-day administrative support to the Operations team
• Raising, distributing and following up work orders and ensuring updates are recorded
• Liaising with internal teams, clients and other stakeholders regarding work requests and outstanding actions
• Assisting with customer enquiries, service requests, quotes and consumable requests
• Maintaining accurate records, databases and operational systems
• Assisting with weekly and monthly reporting and basic data analysis
• Supporting employee onboarding, compliance documentation and auditing
• Assisting with ID cards and other site administration requirements
• Supporting the team with special projects, contract transitions and other operational activities as required
• Helping ensure administrative and compliance tasks are completed accurately and within required timeframes

Skills

Organised

Time management

Communication skills

Microsoft Office

Attention to detail

Team oriented

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

It's an exciting time to be joining GJK Facility Services - we have grown significantly and are continuing to transform for future growth.

We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

As a member of the GJK Facility Services team, you will have the opportunity to work with a supportive and friendly group of professionals who take pride in their work.

We are looking for a motivated and organised Junior Compliance and Reporting Officer to join our team in Canberra on a full-time basis.

This is a great opportunity for someone looking to start or build their career in administration and operations within a fast-paced, supportive environment. You’ll work closely with our Operations team, providing day-to-day administrative support and helping ensure our services run smoothly.

About the Role

No two days will be exactly the same. You’ll provide administrative and operational support across the contract, assisting with work orders, reporting, compliance, customer enquiries and general coordination.

Your responsibilities will include:

• Providing day-to-day administrative support to the Operations team
• Raising, distributing and following up work orders and ensuring updates are recorded accurately
• Liaising with internal teams, clients and other stakeholders regarding work requests and outstanding actions
• Assisting with customer enquiries, service requests, quotes and consumable requests
• Maintaining accurate records, databases and operational systems
• Assisting with weekly and monthly reporting and basic data analysis
• Supporting employee onboarding, compliance documentation and auditing
• Assisting with ID cards and other site administration requirements
• Supporting the team with special projects, contract transitions and other operational activities as required
• Helping ensure administrative and compliance tasks are completed accurately and within required timeframes

About You

We’re looking for someone who is organised, reliable and eager to learn. You don’t need years of experience – this is a junior opportunity where the right attitude, attention to detail and willingness to develop are important.

You’ll ideally have:

• Strong organisational and time-management skills
• Good written and verbal communication skills
• Confidence using Microsoft Office, particularly Outlook, Word and Excel
• Strong attention to detail and accuracy
• The ability to manage competing priorities and meet deadlines
• A positive, proactive and team-focused approach
• Confidence communicating with different stakeholders
• The ability to work independently once trained
• Previous administration, customer service or office experience is advantageous, but not essential

The role particularly suits someone who demonstrates teamwork, adaptability, communication skills, analytical thinking and a strong focus on detail and quality.

GJK is an equal opportunity employer, and we encourage applications from diverse backgrounds.

Any information provided to GJK Facility Services with respect to your application will be accessible only to those involved in the recruitment process. It will be used only for the purposes of recruitment and will be held securely.