Junior Admin

Future Advisory; City of Melbourne; On-site; AUD 50,000 - 65,000; Full time

Job summary

Future Advisory in Melbourne is seeking an organised administrative assistant to manage appointments, book meeting rooms, scan documents, update client systems, and support workflow management.

You will handle inbound enquiries from current and potential clients by phone, online, or email, liaise with the ATO as needed, and support client onboarding, accountants letters, and reporting to marketing.

Responsibilities

• Appointments follow up and managing meeting room bookings.
• Scanning of documents and client system management.
• Assisting with workflow management and onboarding processes.
• Handling inbound contact from current and potential clients via phone, online enquiry or email.
• Liaising with the ATO on payment arrangements, GIC and penalty remission where needed.
• Preparing accountants letters and maintaining backend of website and online booking system.
• Providing monthly birthday and client reports to marketing.

Skills

Organisation

Communication

Multitasking

Attention to detail

Job description

• Appointments follow up & Managing Meeting Room Bookings
• Scanning of documents
• Client system management & updating of details
• Assisting with workflow management
• Managing inbound contact from current clients, potential new clients – whether via phone, online enquiry or email
• Supporting Accounting team by liaising with the ATO for any payment arrangements, GIC & Penalty remission,
• Responsible from start to finish for client onboarding process
• Preparation of Accountants Letters
• Manage back end of website and online booking system
• Send daily reminders to the team for birthdays
• Correspond with marketing team re new team members, provide monthly birthday report and client report