IT Technician

So Code Limited; Town Of Cambridge; On-site; AUD 66,000 - 76,000; Full time

Benefits offered by this job

Remote

SW UK Travel

Job summary

So Code Limited in Cambridge, UK is seeking an IT Technician to join a dynamic MSP. You will join an expanding team and apply your problem-solving skills to deliver reliable IT support.

Responsibilities include diagnosing issues, implementing infrastructure changes, and providing second-line support for Windows Server environments while keeping clients satisfied.

Salary ranges from £35,000 to £40,000 per year with benefits including remote work and UK travel.

Qualifications

• Experience in MSP or busy service desk.
• Strong problem-solving and client-focused mindset.
• Willingness to work in Cambridge, UK.

Responsibilities

• Provide technical support and issue resolution for clients.
• Administer 365/Windows Server and second-line support.
• Manage and triage tickets in a timely manner.

Skills

Technical support

Troubleshooting

Customer service

Tools

Windows Server

Active Directory

Job description

IT Technician

Exciting Career Opportunity for IT Technicians! MSP or busy service desk expertise Required.

Are you an experienced IT Technician with a knack for problem-solving and a passion for client satisfaction? Look no further! Our long-standing client is a dynamic Managed Service Provider (MSP), is actively seeking skilled IT Technicians to join an expanding team. They have won awards for client & employee developement, gorwing significanlty and a fantastic working environment.

Role Overview

As an integral part of our team, you will leverage your technical expertise to deliver top-tier IT support and solutions to our clients. From diagnosing and resolving issues to implementing and maintaining IT infrastructure, your role will be crucial in ensuring seamless IT operations for our diverse clientele.

Key Responsibilities

• Provide technical support, troubleshooting, and issue resolution for clients.
• 365 Administration, troubleshooting, picking up tickets.
• 365/Windows Server/ 2nd line support

Location: Cambridge, UK

Must be a UK resident and in the local area looking for a new position, it would be great to learn about you and your ambitions. To find out more please……

Applicants not based in commuting distance wont be considered, thank you.

£35000 - £40000 per annum, Benefits: Remote, SW UK Travel