IT Systems Engineer

Aspen Pharmaceuticals; Greater Dandenong; On-site; AUD 100,000 - 140,000; Full time

Job summary

Aspen Pharmacare in Dandenong is seeking an IT System Engineer to join our IT team on a full-time, 6-month contract. The role focuses on infrastructure remediation, server, storage, virtualization, OS and firmware upgrades, and project delivery.

You will plan, test, implement and support upgrades across VMware, Hyper-V and Windows Server, coordinate with vendors and stakeholders, and produce GMP-compliant technical documentation.

Qualifications

• Seven years' System Engineering experience or equivalent.
• Experience delivering infrastructure lifecycle, remediation and migrations.
• Familiarity with virtualization platforms, enterprise storage and regulated environments.

Responsibilities

• Deliver infrastructure lifecycle and currency management activities.
• Plan, test, implement and support upgrades across servers and virtualization platforms.
• Collaborate with project teams, vendors and stakeholders.
• Prepare GMP-compliant technical documentation.

Skills

System Engineering

Infrastructure lifecycle

ITIL knowledge

Education

Relevant IT or Computer Science qualification

Tools

VMware vSphere/ESXi

Hyper-V

Windows Server

ITIL Foundations

Job description

Aspen Pharmacare is one of Australia's leading pharmaceutical companies, dedicated to improving health and quality of life in the communities we serve through a diverse portfolio of prescription and over-the-counter medicines. Since commencing operations in Australia in 2001, we have grown through strategic acquisitions and long-term partnerships, building a strong presence across Australia and New Zealand as part of our broader Aspen APAC regional organisation.

We are currently recruiting for an IT System Engineer to join our IT team in Dandenong, reporting to our IT Operations Manager. The role will deliver infrastructure remediation and project activities to maintain vendor-supported standards. This is a full-time, 6-month contract position.

This hands-on role will plan, test, implement and support upgrades across server, storage, virtualisation, operating system and firmware platforms, while contributing to migrations, operational readiness and project delivery.

Responsibilities

• Delivering infrastructure lifecycle and currency management activities, including Windows Server operating system upgrades and migrations.
• Completing firmware upgrades across physical server, storage and infrastructure platforms.
• Identifying and mitigating infrastructure risks associated with ageing technology platforms.
• Developing infrastructure operational procedures and implementation plans.
• Designing, planning, testing and implementing upgrades and builds across VMware vSphere/ESXi, Hyper-V and virtual machine environments.
• Managing physical server builds, hardware lifecycle upgrades, replacement and migration activities, and infrastructure monitoring.
• Supporting projects through technical due diligence and collaboration with project managers, vendors and business stakeholders.
• Supporting operational handover and knowledge transfer activities.
• Participating in project workshops, technical reviews and solution design sessions.
• Communicating technical concepts to technical and non-technical audiences.
• Preparing technical documentation that complies with GMP quality standards.

Skills & Experience

• A minimum of seven years' System Engineering experience and a relevant IT or Computer Science qualification.
• Experience delivering infrastructure lifecycle, remediation, operating system migration, firmware and patch management initiatives.
• Experience with virtualisation platforms, enterprise storage and regulated enterprise environments.
• Strong troubleshooting and analytical skills, with knowledge of ITIL fundamentals.
• The ability to manage multiple technical workstreams and communicate with technical and non-technical stakeholders.
• Experience in manufacturing and compliance environments would be advantageous. Microsoft, VMware and ITIL Foundation certifications are desirable.