IT Systems Administrator

Unique Health Products; Caloundra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work days: 24 Focus Days per年

Brand-new Aura site facility

Career growth and development

Supportive team culture

Job summary

Unique Health Products on the Sunshine Coast is hiring an IT Systems Administrator to keep our IT platform stable and support projects for our expanding team and new warehouse site.

You will report to the Head of IT, join a six-person head office team, and help maintain systems, provide user support, and contribute to internal tooling with development support and documentation, while upskilling within a fast-paced environment.

Qualifications

• Experience supporting Apple and Android devices.
• Strong analytical and problem-solving skills.
• Able to work both in a team and independently.
• Clear written and verbal communication.

Responsibilities

• Install, maintain and support operating systems, hardware, software and databases, ensuring system integrity, security, backup and performance
• Troubleshoot Windows-based systems quickly and accurately to limit downtime
• Manage network and system upgrades and security
• Provide IT support to warehouse staff, office staff and the Sales team
• Maintain intranet and websites
• Collaborate with internal product teams to deliver solutions
• Coordinate IT purchases and repairs and manage external providers
• Establish IT best practices and contribute to forecasting

Skills

Apple/Android support

Analytical thinking

Team collaboration

Clear communication

Problem solving

Tools

Windows OS

Job description

Ready to build your career with a company that’s going places? Unique Health Products is on the lookout for a motivated IT Systems Administrator to join our team!

We're a well-established Sunshine Coast business with 30 years of success and over 190 team members, currently operating across 6,000sqm of warehousing space in Aura. As Australia's leading distributor of natural, organic and eco-friendly health products, we have a strong appetite to excel.

About the Role

This is an exciting opportunity for an IT enthusiast to help keep our systems stable and support projects that grow with the business, including our new warehouse site. We’re looking for a natural problem solver with a genuine passion for IT, particularly software development, backed by excellent communication, meticulous attention to detail, and a strong customer service focus that fits our culture.

Reporting to the Head of IT, you’ll be part of a 6-person head office team, keeping our current systems running smoothly, supporting staff across the business, and working on projects that improve our internal systems and operations. You’ll also get the chance to develop software solutions and support our Senior Developers with documentation and implementation.

Key Responsibilities

Install, maintain and support operating systems, hardware, software and databases, ensuring system integrity, security, backup and performance

Troubleshoot Windows-based systems quickly and accurately to limit downtime

Manage network and system upgrades and security

Provide IT support to warehouse staff, office staff and our on-road Sales team

Maintain our intranet and websites

Collaborate with internal product teams to deliver the best solutions

Manage relationships with external providers and coordinate IT purchases and repairs

Establish IT best practices and contribute to forecasting

What You Will Bring

To be considered, you’ll need demonstrated knowledge and experience in:

Supporting Apple and Android devices

Strong analytical and problem-solving skills

Working well in a team, as well as independently

Clear written and verbal communication

Qualifications are well regarded but not essential.

Our fast-paced environment relies entirely on its IT systems, so some flexibility in working hours is required. This is a full-time role of 38 hours per week over 5 days, with shifts rostered between 6am and 10pm.

Flexible work: 24 Focus Days per year to work from home

Brand-new facility: work from our modern, purpose-built Aura (Caloundra) site in a great team environment

Career growth and development: learn from experienced IT leaders and developers, with ongoing training and opportunities to grow and advance within the team

Supportive culture: join an upbeat, inclusive team that genuinely invests in its people

Learn more about us at www.uhp.com.au.