IT Support Technician

JR Richards & Sons

Rutherford

On-site

AUD 70,000 - 90,000

Full time

14 days+
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Job summary

JR Richards & Sons in Rutherford, NSW is seeking an experienced IT Support Technician to join our team. Provide Help Desk support to users across the business and troubleshoot hardware, software and network issues.

You will support Windows desktops, servers and network infrastructure, assist with system upgrades and IT projects, and deliver excellent customer service and technical support in a growing regional company.

Qualifications

  • IT qualification and/or industry certifications.
  • Minimum 4 years' IT support experience.
  • Strong Windows Desktop, Server and Network Administration skills.
  • Excellent communication and problem-solving abilities.
  • Current C Class Driver's Licence.

Responsibilities

  • Provide Help Desk support to users across the business
  • Troubleshoot hardware, software and network issues
  • Support Windows desktops, servers and network infrastructure
  • Assist with system upgrades and IT projects
  • Deliver excellent customer service and technical support

Skills

Help desk support
Troubleshooting
Windows Desktop
Networking
Customer service

Education

IT qualification or certs

Tools

Windows Server
Network Infrastructure
IT Projects

Job description

JR Richards & Sons is a leading regional waste management company servicing communities across NSW and Victoria. With significant investment and growth underway, we're looking for an experienced IT Support Technician to join our team.

Rutherford, NSW | Full-Time

What You'll Do
  • Provide Help Desk support to users across the business
  • Troubleshoot hardware, software and network issues
  • Support Windows desktops, servers and network infrastructure
  • Assist with system upgrades and IT projects
  • Deliver excellent customer service and technical support
About You
  • IT qualification and/or industry certifications
  • Minimum 4 years' IT support experience
  • Strong Windows Desktop, Server and Network Administration skills
  • Excellent communication and problem-solving abilities
  • Current C Class Driver's Licence
Why Join Us?
  • Stable, permanent role with a growing company
  • Work closely with the CIO and experienced IT team
  • Diverse role with exposure to infrastructure and projects
  • Career development opportunities
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