IT Support Specialist: Onsite/Remote, Growth & Impact

Deano'S Nemos; Blacktown , Newcastle; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Birthday day off

Career growth opportunities

Diverse and inclusive culture

Résumé du poste

Arsenault Oceania is seeking an IT Support Specialist to provide on-site, desk-side and remote end-user support for Windows 10, smartphones and Office 365. You will manage assets, assist in procurement, and contribute to IT service delivery across the Asia Pacific region.

The role emphasizes customer satisfaction, collaboration with local and global teams, and ongoing IT improvements within a growing organization.

Qualifications

• Recent IT degree required.
• Familiar with Windows 10, mobile devices, Office 2013/365 and Outlook basics.
• Strong communication and ability to work autonomously within a team.

Responsabilités

• Provide full onsite/desk side and remote end-user support.
• Manage IT assets and procure PC hardware and mobile devices.
• Maintain SharePoint pages for IT services and assist in ITIL-based service delivery.

Connaissances

Windows 10

Smartphone usage

Outlook/Office 365

Basic troubleshooting

Communication skills

Autonomous work

Formation

IT degree

Outils

SharePoint

Description du poste

Arsenault Oceania is seeking an IT Support Specialist to provide on-site, desk-side and remote end-user support for Windows 10, smartphones and Office 365. You will manage assets, assist in procurement, and contribute to IT service delivery across the Asia Pacific region.

The role emphasizes customer satisfaction, collaboration with local and global teams, and ongoing IT improvements within a growing organization.