IT Support Officer

Solar System Pty Ltd; Sydney; On-site; AUD 80,000 - 105,000; Full time

Job summary

Aussie Solar Batteries Group is seeking an In-House IT Specialist to own and manage IT systems across offices in Australia. You will maintain infrastructure, provide staff support, and drive improvements in Microsoft 365, CRM, security and automation.

Ideal candidates have 2–3 years in IT support or systems administration, strong problem-solving, and ability to work independently in a fast-growing business. You will liaise with vendors and support websites, hosting, and domains.

Qualifications

• At least 2–3 years of experience in IT support, systems administration or a similar role.
• Strong knowledge of Windows, Microsoft 365 and business networking.
• Familiar with CRM systems, cloud applications and website administration.
• Excellent troubleshooting and problem-solving skills.

Responsibilities

• Manage and maintain office computers, laptops, printers, networking equipment and IT infrastructure.
• Provide day-to-day technical support to staff across multiple offices.
• Manage Microsoft 365, Outlook, email accounts and user access.
• Maintain office Wi-Fi, network security, VPN and remote access systems.
• Troubleshoot hardware, software and connectivity issues.
• Maintain and support the company's CRM and internal business management platforms.
• Assist with system integration, workflow automation and operational efficiency.
• Manage user permissions, system access and data security.
• Liaise with external software providers and developers to resolve technical issues.
• Support company websites, hosting, domains and business email systems.

Skills

Windows OS

Microsoft 365

CRM systems

Cloud apps

Website administration

Troubleshooting

Independent work

Communication

Tools

VPN

Website hosting tools

CRM integration tools

Job description

Join Aussie Solar Batteries Group, Australia's No. 1 solar battery installer by volume, as an In-House IT Specialist. This is an excellent opportunity for someone who enjoys technology, problem-solving and taking ownership of a company's IT systems. You will manage and maintain the company's IT infrastructure, support business systems, and drive technology improvements across a rapidly expanding organisation.

Key responsibilities

Manage and maintain office computers, laptops, printers, networking equipment and IT infrastructure

Provide day-to-day technical support to staff across multiple offices

Manage Microsoft 365, Outlook, email accounts and user access

Maintain office Wi-Fi, network security, VPN and remote access systems

Troubleshoot hardware, software and connectivity issues

Maintain and support the company's CRM and internal business management platforms

Assist with system integration, workflow automation and operational efficiency

Manage user permissions, system access and data security

Liaise with external software providers and developers to resolve technical issues

Support company websites, hosting, domains and business email systems

About you

At least 2–3 years of experience in IT support, systems administration or a similar role

Strong knowledge of Windows, Microsoft 365 and business networking

Familiar with CRM systems, cloud applications and website administration

Excellent troubleshooting and problem-solving skills

Can work independently and take ownership of IT-related matters

Communicates effectively with both technical and non-technical colleagues

Organised, reliable and comfortable working in a fast-growing business

About us

Aussie Solar Batteries Group is Australia's No. 1 solar battery installer by volume, based on independent industry installation rankings. As the business continues to expand across Australia, we are building a growing team of capable, hands-on and proactive professionals.

Join a rapidly expanding company in Australia's renewable energy sector

Work directly with management and contribute to business-wide technology improvements

Take ownership of internal IT operations

Gain exposure to CRM, automation, AI and energy technology

Enjoy long-term career development opportunities as the company expands