IT Support Engineer: Proactive, End-to-End Tech Support

Diraq; Australia; On-site; AUD 60,000 - 90,000; Full time

Job summary

Diraq, pioneering the world’s first utility-scale quantum computer, is expanding its IT support to keep teams productive. You’ll handle day-to-day IT support, contribute to endpoint management and access, and help roll out technology across Australia.

We value people who look for root causes, document clearly, and take ownership to prevent recurrence. Join a team shaping transformative tech at Diraq and grow with cross-location collaboration.

Qualifications

• Experience in IT support, service desk, or desktop support.
• Strong troubleshooting and patient problem-solving.
• Experience with Microsoft 365 and modern workplace tech.
• Experience with identity and device management (Entra ID, Intune).
• Excellent communication and ability to document work clearly.
• Careful, organized, and proactive in ownership.

Responsibilities

• Provide day-to-day IT support to staff across Australia.
• Assist endpoint management, access controls, and documentation.
• Support infrastructure projects and technology rollouts.
• Own issues and work to resolve root causes.
• Collaborate with IT & Infrastructure Manager.

Skills

IT support

Troubleshooting

Microsoft 365

Entra ID

Intune

Windows

Communication

Ownership

Documentation

Organization

Tools

Azure

Microsoft Defender

Purview

Copilot

Job description

Diraq, pioneering the world’s first utility-scale quantum computer, is expanding its IT support to keep teams productive. You’ll handle day-to-day IT support, contribute to endpoint management and access, and help roll out technology across Australia.

We value people who look for root causes, document clearly, and take ownership to prevent recurrence. Join a team shaping transformative tech at Diraq and grow with cross-location collaboration.