IT Support Engineer - Cloud-first, Proactive Troubleshooter

Motorway; Brighton; On-site; AUD 57,000 - 79,000; Full time

Benefits offered by this job

Competitive salary

Equity scheme

25 days holiday

Private medical insurance

Job summary

Motorway, the UK's largest online car-selling platform, is seeking an IT Support Engineer to be the friendly IT face for 400+ colleagues in a cloud-first environment.

You’ll handle daily support, manage the employee IT lifecycle, troubleshoot issues, and contribute to projects. 1–2 years’ IT helpdesk experience with macOS and Windows, plus strong communication, are essential. Join a fast-growing scale-up with a competitive salary and benefits.

Qualifications

• 1–2 years of hands-on IT support or helpdesk experience.
• Experience supporting macOS and Windows in a business environment.
• Strong communication and ability to explain technical concepts clearly.

Responsibilities

• Provide friendly and effective technical support to the whole team.
• Troubleshoot and resolve IT issues, ensuring equipment is ready.
• Proactively suggest improvements to IT systems.
• Prioritize tasks and balance daily tickets with long-term projects.
• Continuously learn and develop technical skills.

Skills

MacOS support

Windows support

Troubleshooting

Communication

Tools

Jamf

Intune

Google Workspace

MDM

SSO

Job description

Motorway, the UK's largest online car-selling platform, is seeking an IT Support Engineer to be the friendly IT face for 400+ colleagues in a cloud-first environment.

You’ll handle daily support, manage the employee IT lifecycle, troubleshoot issues, and contribute to projects. 1–2 years’ IT helpdesk experience with macOS and Windows, plus strong communication, are essential. Join a fast-growing scale-up with a competitive salary and benefits.