IT Processing Technician

Compnow; City of Melbourne; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Flexible working arrangements

Five weeks annual leave

Employee discounts on IT Equipment

Training programs designed for you

Job summary

Compnow is seeking an IT Processing Technician to drive end-to-end Sustain IT operations, owning stock management, EOL processing, and documentation integrity. You will ensure assets are handled securely and compliant with procedures, requiring high accuracy and a proactive mindset.

The role emphasizes collaboration within a team, strong communication, and the ability to update technical records. Travel to the Notting Hill office may be required as part of full-time duties.

Qualifications

• Stock management and EOL tasks require accuracy.
• Updating technical documentation relevant to EOL processes.
• Willingness to travel to Notting Hill on-site.

Responsibilities

• Assist stock picking, inspection and asset application.
• Perform end-of-life processing and packaging for transport.
• Grade device condition and remove identifying marks or labels.
• Update technical documentation as required by the EOL supervisor.
• Identify opportunities for improvement of operational activities and raise them with leadership.

Skills

Stock management

End-to-end ops

Documentation

Attention to detail

Team collaboration

Communication

Travel on-site

Job description

At Compnow, we're more than a leading Australian technology provider. We're a team of innovators, problem-solvers, and trusted advisors helping organisations unlock the full potential of technology.

For more than three decades, we've partnered with businesses across the country to deliver tailored IT solutions, from end-user computing and managed services to complex infrastructure, cloud, cybersecurity, and lifecycle solutions. Our success has been built on strong relationships, exceptional customer experiences, and a commitment to doing what we say we'll do.

As a privately owned and nationally recognised technology business, we've created a culture where people are empowered to make an impact, challenge the status quo, and build rewarding long-term careers. We know that great people are the key to our success, which is why we invest heavily in our team, celebrate achievements, and create genuine opportunities for growth.

Why Compnow?

Every Voice Counts - When you join our team, your skills and ideas will be welcomed.

Be Remarkable - Your contribution is key to our success. You don't stop growing, neither do we.

Do What's Right - We make a point of keeping our skills current and increasing our impact.

Create Connections - Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• A free day of leave on your birthday
• Five weeks annual leave incentive
• Employee discounts on IT Equipment
• Employee discounts on accommodation in Bali, Indonesia
• Training programs designed for you
• Flexible working arrangements
• Long term career pathways

What you'll do?

As an IT Processing Technician, you will play a pivotal role in driving the end-to-end operations of the Sustain IT department. You will take ownership of stock management, end-of-life (EOL) processing, and the integrity of all associated documentation, ensuring assets are handled efficiently, securely, and in line with established procedures. This role demands a high level of accuracy, a proactive mindset, and a strong commitment to process compliance, alongside the ability to collaborate effectively within a team-focused environment.

• Assist with stock picking, inspection and asset application of devices, packaging, and data entry.
• Perform end of life processes, which involves seeing the devices wiped and packaged for transport to other facilities.
• Grade the device according to its condition and cleaning the device, including removing any identifying marks or labels.
• Updating technical documentation as required by the EOL supervisor.
• Identify opportunities for improvement of operational activities and actively raise these with the leadership team.

What you'll bring?

• Ability to build and maintain positive working relationships with colleagues, clients, and stakeholders.
• Work collaboratively with others, supporting team objectives and contributing to a positive work environment.
• Clear and effective written and verbal communication skills.
• Capable of identifying issues, analysing options, and implementing effective solutions.
• Able to prioritise tasks, meet deadlines, and manage workload efficiently.

What else do you need to apply?

• Travel on-site to our office in Notting Hill.
• Ability to work 2:30pm to 11:00pm on a full-time basis.
• Must be an Australian resident available to work full time hours without restrictions.

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally - have you made it this far and don't meet every single requirement? Don't count yourself out just yet - you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .