IT Operations & Service Delivery Lead – Defence Program

ASC Pty Ltd; Adelaide; On-site; AUD 120,000 - 140,000; Full time

Benefits offered by this job

Flexible work arrangements

Up to 10 additional leave days annually

Generous parental leave

Subsidised childcare

Health and wellness initiatives

Professional development opportunities

Relocation support

Job summary

A leading defence company in Adelaide seeks an experienced ICT Manager to oversee IT operations and service delivery. This position requires at least 7 years in IT operations and leadership experience. The successful candidate will lead a team, manage service level agreements, and ensure compliance with security protocols. The role offers unique challenges and the chance to contribute to national security efforts.

Qualifications

• Minimum 7 years of experience in IT operations and service delivery.
• At least 4 years in a leadership role.
• Strong understanding of IT service management frameworks.

Responsibilities

• Oversee IT operations and service delivery functions.
• Ensure compliance with industry standards and security protocols.
• Lead and mentor the IT team, ensuring high customer satisfaction.

Skills

IT leadership experience

Problem-solving skills

Communication skills

Project management

Fostering DevSecOps culture

Education

Tertiary qualifications in IT or a relevant field

Tools

ITIL certification

PMP certification

CISSP certification

Job description

A leading defence company in Adelaide seeks an experienced ICT Manager to oversee IT operations and service delivery. This position requires at least 7 years in IT operations and leadership experience. The successful candidate will lead a team, manage service level agreements, and ensure compliance with security protocols. The role offers unique challenges and the chance to contribute to national security efforts.