ICT Lead | NSW | 6 Months

Infopeople; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Infopeople in Sydney seeks an ICT Lead to drive day-to-day ICT services, projects, and service assurance. You will shape the technology strategy, align standards and processes with industry best practices, and deliver outcomes aligned to business needs.

You will manage and optimise the IT environment, oversee various projects, and lead a team of technology specialists to implement innovative and scalable ICT solutions for evolving requirements.

Qualifications

• 5+ years of experience in end user computing environments.
• Proven leadership and management of a team of technology specialists to deliver solutions.
• Experience driving IT transformation programs.
• Knowledge of cyber security best practices.
• Bachelor's degree or equivalent in IT/CS/InfoSec.

Responsibilities

• Deliver high-quality ICT services to support the organisation's operational requirements.
• Develop the Technology Strategy and an implementation roadmap for ICT solutions.
• Lead the delivery of new systems, technologies and services to meet business needs.
• Oversee ICT project planning, budgeting and governance to achieve benefits.
• Develop the ICT project management capability within the Technology team and implement policies.
• Negotiate with stakeholders and vendors to ensure project and service outcomes.

Skills

Leadership

IT transformation

Project management

Cyber security

Stakeholder management

Education

Bachelor's degree in Business Administration

Bachelor's degree in Computer Science/Information Technology

Job description

The ICT Lead drives day-to‑day functional delivery of ICT services, programs, and projects and is responsible for service assurance, performance, availability, support, maintenance and operational risk management. The role develops the technology strategy for the organisation, ensures alignment of operational frameworks, standards and processes based on industry leading practices and achieves optimal outcomes for operational and business requirements, delivering high levels of customer engagement and satisfaction.

The role involves managing and optimising the existing IT environment and overseeing a range of projects.

KEY ACCOUNTABILITIES

• Manage the delivery of high-quality ICT services across the organisation to provide optimal levels of support for the organisation's key operational requirements
• Develop the overall Technology Strategy for the organisation and an implementation roadmap, including the development of ICT solutions to expand digital access, address storage requirements, and to address specific ICT business requirements
• Lead the implementation and delivery and of new systems, technologies and services to deliver innovative and flexible ICT solutions that achieve business requirements
• Lead and manage project planning, budget and governance for ICT projects and the achievement of expected benefits
• Develop the ICT project management capability of the Technology team and oversee the development and implementation of relevant policies and practices
• Negiotiate with key stakeholders and vendors, set and manage expectations, and ensure project and service outcomes are met

KEY REQUIREMENTS

• Minimum 5 years of experience in the implementation, transformation, and support of end user computing environments.
• Proven leadership and management skills, with the ability to lead a team of technology specialists to deliver technology and applications solutions.
• Previous experience driving and delivering an IT transformation program of work.
• Knowledge of cyber security best practices.
• Bachelor's degree or equivalent in Business Administration or Computer Science(s), Information Technology/Security from an accredited college/university.