A leading company in the Aged Care and Health Care industry is seeking an Information Technology Operations Manager in Brisbane. This pivotal role involves overseeing ICT infrastructure, managing vendor relationships, and ensuring high-quality service delivery. The ideal candidate will demonstrate strong leadership and ITIL experience, contributing to the organization's operational goals while making a positive impact on the community.
Qualifications
Demonstrated experience in delivering high customer service.
Experience in ITIL aligned environments.
Proven leadership capability in managing IT teams.
Responsibilities
Oversee IT system maintenance and vendor relationships.
Ensure high service quality and compliance with SLAs.
Support business continuity and disaster recovery efforts.
Skills
Customer Service
Incident Management
Leadership
ITIL
Vendor Management
Job description
A leading company in the Aged Care and Health Care industry is seeking an Information Technology Operations Manager in Brisbane. This pivotal role involves overseeing ICT infrastructure, managing vendor relationships, and ensuring high-quality service delivery. The ideal candidate will demonstrate strong leadership and ITIL experience, contributing to the organization's operational goals while making a positive impact on the community.