IT Operations Leader: Secure, Scalable Tech for Research

Children's Cancer Institute; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Children's Cancer Institute in Sydney seeks an IT Operations leader to deliver secure, reliable and modern technology services supporting research, corporate, and partnership objectives. You will lead the central IT operations team and outsourced providers, shaping the technology roadmap to align with organisational strategy.

With 5+ years in IT leadership, you will drive strategic planning, service delivery, and governance across cloud, networks, security, and end-user services, engaging senior

Qualifications

• Relevant graduate or postgraduate qualification, or substantial proven experience across the required technology disciplines.
• At least 5 years' experience in an IT leadership role, including leadership of engineers, administrators and service delivery teams.
• Demonstrated experience in strategic planning, continuous improvement and delivery of technology outcomes aligned with organisational objectives.
• Comprehensive experience across IT operations, including cloud, networks, infrastructure, service desk, cyber security, IT projects and governance.
• Detailed technical knowledge of enterprise infrastructure, including servers, storage, virtualisation, cloud and network technologies.
• Demonstrated experience overseeing information security, networks, end-user services and outsourced technology providers.
• Commercial and financial acumen, including budget, forecasting, supplier, contract and service-performance management.
• Ability to build trusted relationships with senior stakeholders, suppliers, vendors and managed service providers.
• Strong written and verbal communication skills, including technical documentation and the ability to explain complex matters to non-technical stakeholders.

Responsibilities

• Lead the delivery of secure, reliable and contemporary technology services in a complex research environment.
• Head the Institute's central IT operations function and shape the operational technology roadmap.
• Oversee infrastructure and end-user services and ensure alignment with CCI's strategy and business needs.
• Responsible for performance of the IT Operations team and outsourced service providers.
• Provide service leadership, governance, cyber and operational risk management.
• Engage with senior stakeholders, suppliers and MSPs to drive impact and outcomes.

Skills

IT leadership

Stakeholder engagement

Budget management

Strategic planning

Cyber security governance

Vendor management

Communication skills

Education

Graduate qualification

Postgraduate preferred

Job description

Children's Cancer Institute in Sydney seeks an IT Operations leader to deliver secure, reliable and modern technology services supporting research, corporate, and partnership objectives. You will lead the central IT operations team and outsourced providers, shaping the technology roadmap to align with organisational strategy.

With 5+ years in IT leadership, you will drive strategic planning, service delivery, and governance across cloud, networks, security, and end-user services, engaging senior