IT Operations & Strategy Lead — Flexible Work

Queensland Government; City of Brisbane; Presencial; AUD 150 000 - 210 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working arrangements

Wellbeing programs

Professional development opportunities

Resumo da oferta

Trade and Investment Queensland seeks a Manager, IT to lead secure ICT operations, infrastructure and modern workplace services across TIQ's network. You will provide technical leadership, manage priorities and suppliers, while ensuring compliant and business-aligned technology services.

You will lead teams, drive risk management, vendor governance and strategic IT roadmaps, with a focus on Zero Trust principles and high-quality service delivery.

Qualificações

• Experienced ICT leader with service delivery and governance background.
• Strong knowledge of Microsoft 365, ITIL, ICT architecture and risk management.
• Proven ability to manage projects, suppliers and stakeholders.

Responsabilidades

• Lead ICT operations, infrastructure, applications and support services.
• Manage incidents and service improvements within a Zero Trust framework.
• Provide strategic technical advice to senior management on tech risks and needs.
• Lead ICT projects, ensuring delivery within scope, time and budget.
• Contribute to IT strategy, roadmaps and governance.
• Oversee end-user computing and modern workplace services (M365, Windows, Intune).
• Manage ICT risks, vulnerabilities and mitigations.
• Oversee supplier performance, licensing and service delivery.
• Lead and mentor team members; foster high performance.
• Build trusted relationships with stakeholders and partners.

Conhecimentos

IT leadership

Service delivery

Infrastructure management

Modern workplace tech

IT governance

Microsoft 365

ICT architecture

Project management

Supplier management

Risk management

ITIL

Formação académica

Bachelor degree or equivalent in IT/related field

Ferramentas

Microsoft 365

Intune

Endpoint security

Descrição da oferta de emprego

Trade and Investment Queensland seeks a Manager, IT to lead secure ICT operations, infrastructure and modern workplace services across TIQ's network. You will provide technical leadership, manage priorities and suppliers, while ensuring compliant and business-aligned technology services.

You will lead teams, drive risk management, vendor governance and strategic IT roadmaps, with a focus on Zero Trust principles and high-quality service delivery.