IT Operations Engineer - Automate, Stabilize & Support

Quadpay, A Zip Company; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

25 days paid leave annually

Parental leave—16 weeks

Wellness and health benefits

Team lunches and breakfasts

Job summary

Zip is seeking an IT Operations Engineer to maintain reliable IT systems and drive automation across our corporate infrastructure. You will troubleshoot incidents, monitor health, and improve performance while collaborating with cross-functional teams.

Join Zip’s Technology function to build secure and scalable platforms, deliver excellent service to Zipsters, and own automation initiatives. Hybrid work with 3 days in the Sydney office is available.

Qualifications

• Experience in IT operations, infrastructure support or similar technical role.
• Strong troubleshooting skills and knowledge of IT systems, networks and incident management.
• Experience with scripting, automation and monitoring tools; exposure to Windows, macOS or cloud environments.

Responsibilities

• Keep IT systems, networks and applications running reliably, identifying opportunities to improve performance and efficiency.
• Troubleshoot and resolve IT incidents and service requests, delivering a great experience for Zipsters.
• Monitor system health, proactively identifying issues before they become problems.
• Support automation initiatives, scripting and improvements that make technology smarter and more efficient.
• Maintain clear technical documentation and collaborate with teams across Zip to deliver technology projects.

Skills

IT operations

Troubleshooting

Scripting

Automation

Collaboration

Tools

Windows

macOS

Cloud environments

Job description

Zip is seeking an IT Operations Engineer to maintain reliable IT systems and drive automation across our corporate infrastructure. You will troubleshoot incidents, monitor health, and improve performance while collaborating with cross-functional teams.

Join Zip’s Technology function to build secure and scalable platforms, deliver excellent service to Zipsters, and own automation initiatives. Hybrid work with 3 days in the Sydney office is available.