IT Operations Engineer • Hybrid, Automation & Reliability

Zip Co Limited; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

25 days leave

Parental leave 16 weeks

Family support policies

Wellbeing & EAP benefits

Volunteering leave 2 days

Novated leasing

Zip product discounts

Team events + free meals

Job summary

Zip Co Limited in Sydney is hiring an IT Operations Engineer to keep our technology running smoothly. You’ll own incident management, automation, and infrastructure improvements to deliver a seamless experience for Zipsters.

Join our Corporate IT team to troubleshoot, monitor systems, and implement scalable automation while collaborating across the business. We offer hybrid work with three days in the Sydney office and opportunities to grow with a values-driven company.

Qualifications

• Experience in IT operations, infrastructure support or a similar technical role.
• Strong troubleshooting skills and knowledge of IT systems, networks and incident management.
• Experience with scripting, automation and monitoring tools, with exposure to Windows, macOS or cloud environments.
• Collaborative approach, good communication, and problem-solving mindset.
• Relevant IT qualifications or certifications are a bonus.
• AI tools awareness and adaptability to learn and grow.
• Ability to identify and manage risks; leadership mindset in any role.

Responsibilities

• Keep IT systems, networks and applications running reliably.
• Troubleshoot and resolve IT incidents and service requests.
• Monitor system health and proactively identify issues.
• Support automation initiatives and scripting improvements.
• Maintain technical documentation and collaborate on projects.

Skills

IT operations

Incident management

Infrastructure support

Automation scripting

Monitoring & analytics

Cross-functional collaboration

Education

IT qualifications or certifications

Tools

Windows

macOS

Cloud environments

Job description

Zip Co Limited in Sydney is hiring an IT Operations Engineer to keep our technology running smoothly. You’ll own incident management, automation, and infrastructure improvements to deliver a seamless experience for Zipsters.

Join our Corporate IT team to troubleshoot, monitor systems, and implement scalable automation while collaborating across the business. We offer hybrid work with three days in the Sydney office and opportunities to grow with a values-driven company.