Senior Systems Engineer - AI-Driven Automation & IT Ops

Droneshield; Sydney; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Zip in Sydney seeks a Senior Systems Engineer in Corporate IT to own and enhance critical systems, automation, and security. You will blend hands-on engineering with scripting, AI tools, and continuous improvement to support a scalable, reliable technology platform for Zipsters across Australia.

You will lead complex L3 issue resolution, mentor peers, and contribute to projects with IT, Security, Engineering, and business stakeholders, while maintaining identity, endpoint services, and secure

Qualifications

• Proven experience in systems engineering, infrastructure or corporate IT, with the ability to own complex technical challenges.
• Strong scripting and automation skills using PowerShell, Python or similar technologies, ideally in production environments.
• Experience managing identity, access and endpoint services across macOS and Windows, including Jamf, Intune or equivalent platforms.
• Knowledge of corporate networking, Google Workspace, Microsoft 365 and Entra ID.
• Strong troubleshooting, incident management and problem solving skills, with a focus on improving system reliability.
• Experience delivering technical projects, collaborating with stakeholders and mentoring others, with exposure to enterprise APIs or infrastructure automation considered a bonus.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

Responsibilities

• Build and improve automation solutions that simplify processes, reduce manual effort and strengthen system reliability.
• Own and optimise corporate systems, identity and endpoint management across macOS and Windows environments.
• Maintain and improve our Sydney office networks, ensuring reliable, secure connectivity.
• Lead the resolution of complex L3 technical issues, including participation in a shared on call roster, and drive lasting improvements.
• Deliver technical projects and collaborate with IT, Security, Engineering and business stakeholders to create smarter ways of working.
• Explore opportunities to use AI and emerging technologies, while mentoring colleagues and sharing technical knowledge.

Skills

Automation scripting

PowerShell

Python

Identity management

Endpoint management

Networking

Jamf

Intune

Google Workspace

Microsoft 365

Entra ID

Troubleshooting

Incident management

Mentoring

AI tools

Risk management

Tools

Jamf

Intune

Job description

Zip in Sydney seeks a Senior Systems Engineer in Corporate IT to own and enhance critical systems, automation, and security. You will blend hands-on engineering with scripting, AI tools, and continuous improvement to support a scalable, reliable technology platform for Zipsters across Australia.

You will lead complex L3 issue resolution, mentor peers, and contribute to projects with IT, Security, Engineering, and business stakeholders, while maintaining identity, endpoint services, and secure