IT Officer

Mid Western Regional Council; Blue Mountains City; On-site; AUD 93,000 - 104,000; Full time

Benefits offered by this job

Work/Life Balance with flexible hours

Long Service Leave after 5 years

4 weeks annual leave

Wellbeing Program

Fitness Passport

EAP access

Professional Learning and Development

Job summary

Mid Western Regional Council is recruiting an IT Officer to Projects in Blue Mountains NSW to support IT projects and initiatives. You will work with Project Managers and stakeholders to deliver solutions within scope, budget, and timeframes.

You will contribute across corporate applications and technology projects, coordinating with internal teams, contractors, and suppliers, including documentation, training, and stakeholder communication.

Qualifications

• Diploma in Information Technology or equivalent qualification.
• Minimum three (3) years’ experience in a similar technical role, including demonstrated project management or project coordination skills.
• Well-developed interpersonal and customer service skills, including the ability to explain technical information clearly to non-technical staff.

Responsibilities

• Provide IT technical support and advice to Project Managers in the delivery of Council projects.
• Work collaboratively with Project Managers to ensure Council projects align with objectives and IT Strategy.
• Facilitate communication with project stakeholders including internal staff, Management, Council, User Groups and external stakeholders.
• Engage with Council contractors and suppliers and ensure Procurement policies are followed.
• Undertaking other duties and training as required and in line with Council policies.
• Ensure health, safety and wellbeing of employees and visitors in area of responsibility.

Skills

Project coordination

Stakeholder management

Documentation

Education

Diploma in Information Technology

Job description

Mid Western Regional Council – Blue Mountains NSW

Mudgee, Blue Mountains and Central West NSW

Networks and Systems Administration (Information and Communication Technology)

Government to Local (Government and Defence)

Full time

Project Delivery

Project Coordination

Customer Service

IT Officer to Projects

As the IT Officer to Projects, the incumbent will provide technical support and advice across Council’s IT projects and initiatives, working closely with Project Managers and key stakeholders to help deliver solutions within agreed scope, budget and timeframes. You’ll contribute as a project team member across corporate application and technology projects, coordinate with internal teams, contractors and suppliers, and support activities including technical implementation, documentation, training and stakeholder communication.

The role would suit an experienced IT professional who enjoys combining technical problem-solving with project delivery and working collaboratively with people across the organisation.

A day in the life

Contribute to key Council IT projects to provide technical expertise across corporate applications and technology initiatives,

Work across technology and project delivery to collaborate with Project Managers, stakeholders, vendors and internal teams.

Grow your IT project experience to build capability across implementation, documentation, training and stakeholder engagement.

Benefits at Council

• Work/Life Balance with flexible working options available including an RDO every 4 weeks
• Long Service Leave after 5 years
• 4 weeks annual leave, 2 weeks sick leave and 1 week of My Leave
• Health and Wellbeing Program
• Fitness Passport
• 24/7 Access to the EAP
• Professional Learning and Development opportunities

Based in the award-winning town of Mudgee, NSW

Key Accountabilities

• Provide IT technical support and advice to Project Managers in the delivery of Council projects.
• Work collaboratively with Project Managers to ensure Council projects are developed to align with agreed objectives and requirements, and align with Councils IT Strategy.
• Facilitate effective communication and liaison processes with project stakeholders including internal staff, Management, Council, User Groups and other external project stakeholders.
• Liaise and engage with Council contractors and suppliers and ensure that Council Procurement policies and procedures are followed.
• Undertaking of other duties and training as required (including training and documentation) and in accordance with Council's policies and procedures.
• To ensure that the work for which they are responsible is carried out in ways which safeguard the health, safety and wellbeing of employees and visitors under their area of responsibility, including contractors.
• To actively promote and demonstrate the core values and behavioural requirements of the Workplace Environment Statement.

To be successful in this role:

• Diploma in Information Technology or equivalent qualification
• Minimum three (3) years’ experience in a similar technical role, including demonstrated project management or project coordination skills
• Well-developed interpersonal skills, communication and customer service skills, including the ability to explain technical information clearly to non-technical staff.
• Demonstrated ability to work with attention to detail, maintain accurate documentation and manage competing priorities.
• Knowledge of workplace health and safety responsibilities and a commitment to attending relevant WHS training.
• Current Class C Driver’s Licence.

Salary and Benefits

The salary range being offered for this full-time position is 3,561.40 to 4,008.40 gross per fortnight plus superannuation which equates to an annual salary of 92,596.40 to 104,218.40 gross plus superannuation (dependent on skills, qualifications and experience).