It End User Support Specialist

People@Coliban; Greater Bendigo; On-site; AUD 60,000 - 76,000; Full time

Job summary

Coliban Water in Victoria seeks an IT End User Support Specialist to deliver responsive IT support across the organisation. Within the Information & Systems team, you’ll troubleshoot issues and support end-user devices and systems.

You will manage service requests and contribute to continuous improvement of technology experience for employees. Strong customer service mindset and problem-solving skills are valued.

Qualifications

• No explicit qualifications stated in the job ad.

Responsibilities

• Troubleshoot technical issues and support end-user devices and systems.
• Manage service requests and contribute to continuous improvement initiatives.
• Deliver responsive IT support across Coliban Water.

Job description

IT End User Support Specialist

Posted 5 days ago

Job Description

Description

Overview of role:

The IT End User Support Specialist plays a key role in delivering responsive and effective IT support across Coliban Water. Working within the Information & Systems team, the roleis responsible fortroubleshooting technical issues, supporting end-user devices and systems, managing service requests, and contributing to continuous improvement initiatives that enhance the overall technology experience for employees across the organisation.

Key Responsibilities:

You’llplay a key role in supporting our people