IT Deployment & Support Specialist (Remote-Friendly)

Fraser Coast Region; Hervey Bay; Hybrid; AUD 61,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements incl. Wf

Study assistance program

Professional development

Employee discount shopping program

Novated leasing

24/7 Employee Assistance Program

Paid maternity and paternity leave

Paid emergency services leave

Uniform subsidy

Years of service rewards

Job summary

Fraser Coast Regional Council in Hervey Bay is seeking an IT Support Deployment Officer to join our Information Technology team. This entry-level role deploys and maintains IT equipment, manages user accounts, and helps with technology rollouts across Council locations.

You will gain experience across IT systems while delivering excellent customer service, with a permanent full-time contract and flexible arrangements including work from home.

Qualifications

• Current Queensland Class C or CA Driver Licence.
• Demonstrated ability to install, configure and deploy computer hardware, peripherals and software.
• Ability to perform manual tasks and transport IT equipment safely.
• Sound computer skills and confidence using technology systems.
• Well-developed interpersonal and communication skills.
• Ability to work independently, prioritise competing tasks and meet deadlines.
• Demonstrated ability to contribute positively within a team environment.
• Strong attention to detail and commitment to accurate record keeping

Responsibilities

• Order, image and deploy laptops, mobile phones, tablets and other end-user devices.
• Manage user accounts and permissions across Council systems.
• Install, configure and deploy software to support business operations.
• Assist with annual computer replacement and device deployment programs.
• Maintain accurate IT asset registers and lifecycle management records.
• Provide basic IT support and technology guidance to Council employees

Skills

IT hardware deployment

Software installation

Asset management

Customer service

Record keeping

Team collaboration

Time management

Interpersonal communication

Independent work

Tools

Active Directory

Microsoft Exchange

Azure

Job description

Fraser Coast Regional Council in Hervey Bay is seeking an IT Support Deployment Officer to join our Information Technology team. This entry-level role deploys and maintains IT equipment, manages user accounts, and helps with technology rollouts across Council locations.

You will gain experience across IT systems while delivering excellent customer service, with a permanent full-time contract and flexible arrangements including work from home.