IT Deployment & Support Specialist (Entry-Level)

Fraser Coast Regional Council; Hervey Bay; On-site; AUD 45,000 - 59,000; Full time

Job summary

Fraser Coast Regional Council is seeking an IT Support Deployment Officer in our Information Technology team. This entry-level role supports staff by deploying and maintaining IT equipment, managing user accounts and assisting with technology rollouts across Council locations.

You will gain experience across IT systems and services, with duties including deploying devices, provisioning software, and keeping asset records up to date.

Qualifications

• Current Queensland Class C or CA Driver Licence.
• Ability to install, configure and deploy computer hardware, peripherals and software.
• Ability to perform manual tasks and transport IT equipment safely.
• Sound computer skills and confidence using technology systems.
• Well-developed interpersonal and communication skills.
• Ability to work independently, prioritise competing tasks and meet deadlines.
• Demonstrated ability to contribute positively within a team environment.
• Strong attention to detail and commitment to accurate record keeping.

Responsibilities

• Order, image and deploy laptops, mobile phones, tablets and other end-user devices.
• Manage user accounts and permissions across Council systems.
• Install, configure and deploy software to support business operations.
• Assist with annual computer replacement and device deployment programs.
• Maintain accurate IT asset registers and lifecycle management records.
• Provide basic IT support and technology guidance to Council employees

Skills

IT deployment

User accounts

Software installation

Asset management

Interpersonal skills

Time management

Teamwork

Attention to detail

Tools

Active Directory

Azure

Job description

Fraser Coast Regional Council is seeking an IT Support Deployment Officer in our Information Technology team. This entry-level role supports staff by deploying and maintaining IT equipment, managing user accounts and assisting with technology rollouts across Council locations.

You will gain experience across IT systems and services, with duties including deploying devices, provisioning software, and keeping asset records up to date.