IT Coordinator

Insurance Commission of Western Australia; Perth; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working from home

Career development opportunities

Salary packaging options

Job summary

Insurance Commission of Western Australia seeks a highly organised IT Coordinator to support IT contracts, vendors and day-to-day service delivery. You will maintain contract registers, vendor records and financial documentation, while coordinating meetings and ensuring records are accurate and up-to-date.

In this role you will track milestones, budgets and assets, escalate risks promptly, and prepare governance documentation.

Qualifications

• Proven coordination skills in a fast-paced environment.
• Ability to balance competing priorities and meet deadlines.
• Experience with contracts, vendors and financial records.
• Detail-oriented with a practical mindset and governance awareness.

Responsibilities

• Provide hands-on administrative and coordination support across IT contracts, vendors, finance, meetings, records and service delivery.
• Maintain accurate contract registers, licensing information, vendor records, schedules and operational records.
• Coordinate vendor and stakeholder meetings, including scheduling, agendas, papers, minutes and follow-up.
• Track contract milestones, renewals, service requests, expenditure, budgets and assets; escalate delays or risks.
• Prepare reports, templates, procedures and documentation to support decision-making.
• Support governance, audit and compliance through disciplined record keeping.

Skills

Coordination excellence

Administrative support

Stakeholder engagement

Contract management

Job description

About Us

The Insurance Commission of Western Australia is a state-owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government. The Insurance Commission is a major self-funded statutory authority at the heart of the Western Australian community.

Opportunity

We are excited to offer a permanent opportunity for a highly organised and service-focused IT Coordinator to join our Technology team. This role is ideal for an experienced administrator who enjoys keeping operations organised, information accurate and priorities moving. You will provide hands-on administrative and coordination support across IT contracts, vendors, finance, meetings, records and day-to-day service delivery activities.

This role plays a key part in:

• Providing reliable administrative support that keeps IT operations, commercial activities and service delivery processes running smoothly.
• Maintaining accurate contract registers, licensing information, vendor records, financial documentation, schedules and operational records.
• Coordinating vendor and stakeholder meetings, including scheduling, agendas, papers, minutes, action registers and timely follow-up.
• Tracking contract milestones, renewals, service requests, expenditure, budgets, assets and operational actions, and escalating delays or risks when required.
• Preparing reports, reconciliations, templates, procedures and other documentation that supports informed decision-making and consistent ways of working.
• Supporting governance, audit and compliance requirements through disciplined record keeping, attention to detail and continuous improvement.

About You

You are an organised, proactive administrator who gets satisfaction from bringing structure to a busy environment and helping operations run at their best. You enjoy being the person others can rely on—keeping priorities on track, information accurate and stakeholders connected. With a keen eye for detail, sound judgement and a practical mindset, you build strong relationships, anticipate what is needed and confidently turn competing demands into clear, timely outcomes. You will bring:

• Proven coordination skills—you have delivered high-quality administration and operational support in a fast-paced environment.
• A talent for staying ahead—you can balance competing priorities, meet deadlines and maintain accuracy without losing sight of the bigger picture.
• Commercial confidence—you are comfortable working with contracts, vendors, financial information, records and operational reporting.
• A genuine service mindset—you collaborate openly, communicate clearly and take pride in making it easier for others to deliver great outcomes.

As part of our Team, you will enjoy

• Flexible working arrangements, including the opportunity to work from home.
• Additional three public service holidays each year plus long service leave after seven years of service.
• Ongoing career development, professional learning opportunities, and support to grow your skills and capabilities.
• Salary packaging options, including novated leasing for a new vehicle.
• Modern workplace including a parents and multi-faith room, conveniently located close to major public transport hubs.
• Complimentary access to onsite wellness facilities, including a gym, sauna and swimming pool.
• Bright and welcoming social spaces with complimentary coffee machines, stunning city and river views, and easy access to a range of dining and lifestyle amenities.
• State-of-the-art end-of-trip facilities to support active and sustainable commuting.

Our commitment to a Diverse and Inclusive Workplace

We are committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

Appointment Information

In addition to the immediately available position, appointments may be made from this process within a twelve-month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency. Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process. Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check). If you require any reasonable adjustments to support your participation in the recruitment process or have questions about the process, please contact our Recruitment Team at [e-mail] or [phone].

Privacy

The Insurance Commission of Western Australia collects your personal information as part of its recruitment, placement and onboarding processes. This may include information you provide in your application, resume or during assessments, including referee and criminal history checks. For further details on how we handle your personal information, please read our Privacy Policy.