IT & Cloud Systems Specialist

XL Fashion Trends; Australia; On-site; AUD 70,000 - 100,000; Full time

Job summary

XL Fashion Trends is seeking an Information Technology Specialist responsible for supporting company technology and systems in Australia. The role involves addressing incidents, problems, and requests within various cloud-based technologies such as NetSuite and Salesforce. The position requires interaction with users via multiple communication channels, including phone and live chat. Safety protocols are followed within the workplace environment, with an on-site requirement for all employees. The candidate should have a preferred experience of 5 years in a warehouse and 3 years in IT management.

Qualifications

• 5 years of experience in a warehouse environment (preferred).
• 3 years of IT management experience (preferred).

Responsibilities

• Support all company technology and systems.
• Answer IT requests via phone, email, live chat, or instant message.
• Participate in projects to gather user requirements, design, configure, and implement cloud systems.

Job description

XL Fashion Trends is seeking an Information Technology Specialist responsible for supporting company technology and systems in Australia. The role involves addressing incidents, problems, and requests within various cloud-based technologies such as NetSuite and Salesforce. The position requires interaction with users via multiple communication channels, including phone and live chat. Safety protocols are followed within the workplace environment, with an on-site requirement for all employees. The candidate should have a preferred experience of 5 years in a warehouse and 3 years in IT management.