IT Business Systems Specialist | Hybrid Work & Growth

City of Greater Bendigo; Greater Bendigo; Hybrid; AUD 73,000 - 90,000; Full time

Benefits offered by this job

Flexible and hybrid work options

Full-time position

Training & development opportunities

Generous leave entitlements

Job summary

The City of Greater Bendigo is seeking an IT Business Systems Officer to support stakeholders with technology changes and to drive improvements across core systems such as TechnologyOne and Pathway. This full-time, hybrid role focuses on user-focused guidance, issue resolution, and enhancing data flows between systems.

You will contribute to system integrations, testing of upgrades, and exploring opportunities to improve processes and data quality, while staying abreast of emerging technologies

Qualifications

• Clear communicator who collaborates and helps others understand technology
• Experience supporting business applications or system improvement initiatives
• Strong analytical and problem-solving skills to understand systems, processes and data
• Exposure to system integrations, reporting, data management or process improvement
• Proactive, solutions-focused with strong user-support commitment
• Experience with ERP or enterprise business systems is a plus
• Up-to-date with technology trends and keen to explore innovations

Responsibilities

• Support stakeholders across the organisation in navigating technology change and provide clear guidance
• Assist in planning, configuring, and implementing system and process improvements across core systems including TechnologyOne and Pathway
• Contribute to support and enhancement of business application integrations and information flows
• Deliver user-focused training and guidance on software applications
• Provide responsive Help Desk support and timely issue resolution
• Participate in testing and implementation of software upgrades and new functionality
• Identify opportunities to improve business processes, data quality and system utilisation
• Monitor emerging technologies and potential benefits for the City

Skills

Communication

Stakeholder support

Analytical thinking

ERP exposure

Systems thinking

Help desk

Education

Relevant IT qualification

Tools

TechnologyOne

Pathway

Job description

The City of Greater Bendigo is seeking an IT Business Systems Officer to support stakeholders with technology changes and to drive improvements across core systems such as TechnologyOne and Pathway. This full-time, hybrid role focuses on user-focused guidance, issue resolution, and enhancing data flows between systems.

You will contribute to system integrations, testing of upgrades, and exploring opportunities to improve processes and data quality, while staying abreast of emerging technologies